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cant see removed by date

cant see removed by date

with the new formatting, I can't see when someone unsubscribes themselves. I can see when they were added, and updated, but not unsubscribed. this new formatting is more difficult to figure out.
178 Comments
CTCT Employee

Hi,

 

Thank you for your feedback. I apologize for the inconvenience. Currently, the best way to view this information is to Export the Unsubscribed list and sort in Excel by Date Updated.

Occasional Contributor
Please, Constant Contact, I am begging you, when I export the unsubscribes, I need to know the date they unsubscribed. Please understand that many of us don't use Constant Contact in a vacuum - we also maintain membership databases. I cannot keep my membership database up-to-date (or it's more chaotic to try to anymore), now that you have taken away the unsub date. The "updated at" date that you now give us is not the same. That could be the date I tried to re-add an unsub'd contact, it's not the date they unsub'd. Please, please give us this info that you surely have.
Regular Visitor
I really miss being able to view a list of removed contacts (those that the account holder has removed, not ones that have unsubscribed). This allows us to monitor our lists for contacts that may have been removed accidentally or through a wonky connection with a website application (it has happened and the removed contacts list saved my butt!). Please brink back this important feature!
CTCT Employee
Status changed to: New
Jessica, Thanks for the feedback! We value your opinion and want to give you the features and tools you want. We are currently working on getting more robust data for you regarding the unsubscribes. Please don't hesitate to let us know if you have any more details or feedback to give us!
All Star

Please give back the unsubscribe list with the date and reason! I was checking this weekly and I cannot keep my other records up to date without the unsubscribe date.

Thank you!

Moderator
Status changed to: New
 
Moderator
Status changed to: New
 
Advisor

I see this idea has finally been implemented, which is great!  But where do I find the unsubscribed date?

 

Thank you.

Visitor
Hi there, I am trying to export my unsubscribe reports from the last month (to update our reservations system with the information) but it doesn't appear to be working. Also, it would be really helpful if there was a function to export unsubscribed contacts by date, rather than having to go into each individual email report to extract the information. Is this possible?
CTCT Employee
Status changed to: New