Hi @RobertaC477 what are the steps you're taking to search for this address? Are you looking for your search to auto-populate based on the partial email address you enter? Are you unable to find your contact by searching through the last name category rather than email?
Agreed... I type a name and record number for the 'Company' field. So one contact could include "Client 1234".
If I search for '1234' - no result. ugh. I just realized this and wasted over an hour of my time entering data that cannot be used.....
...and now I have to figure out a hack to circumvent this crappy search GUI, because I cannot use Custom Fields either... I have to enter another ticket to address that problem - Custom Fields can NOT be searched at all.
This seems basic and I am disappointed that a company focused on interacting with contacts has such a craptastic Customer search.
[edit 2020-08-10: I realize there's an advanced search, but the operators should include "has" or "contains" (in addition to is/starts with/is not/is blank)... or at least expand the auto populated search results to include the 'has' results.]
[edit 2 2020-08-10: Wildcard search is a thing... it's just not advertized.... use "*" as an operator. https://community.constantcontact.com/t5/Managing-Contacts/How-to-search-using-quot-contains-quot-in...]
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Find out about the life-cycle of a product idea when it is posted on our Feedback board.
See the latest Constant Contact product release notes and updates.