delete doesn't appear to work

0 Votes

delete doesn't appear to work

On the page showing my bounces as non-existent, I selected 8 subscribers and used the dropdown to delete them. They do not show up as deleted (still on the list without a strikethrough as the previous interface had). How can I be sure they are deleted? Do I have to open each record?
2 Comments
Administrator
Status changed to: Open Questions

Hi @JulieL34. The deleted bounces should still show with a strikethrough. I just tested it in my account, and I did have to wait for the deletion activity to complete in the Contacts > Activity section. So they didn't immediately show a strikethrough, but when I left the page and came back they did. If you check those 8 bounces now do they show with the strikethrough? If not, I may ask for some information from you to investigate if we have an issue.

Administrator
Status changed to: Closed - No Action

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.