iPhone app delayed

0 Votes

iPhone app delayed

hi there, the iPhone app seems severely delayed as regards the reporting of sent campaigns. If sent, it takes hours for the app to catch up.
4 Comments
Occasional Visitor

not as delayed as before, but still took about 20 minutes today.

CTCT Employee

Thanks for your feedback, 

 

I'm sorry about the delay you're experiencing. When you are using the app are you on an iphone, tablet, or an android? Have you tried clearing your history on your device or deleting and re-adding the app to see if it help speed things along? For now, I would recommend checking the reporting on a computer so you can see it up to date wihtout delay.

CTCT Employee
Status changed to: Open Questions
 
Moderator
Status changed to: Closed - No Action