Why do I have to re-add my email list with almost every new entry? It used to be that I set my email list and added all the new customers without the email list being dropped. ... View more

It's really important to be able to clean our lists regularly from inactive/uninterested/unengaged contacts. MailChimp has it, and I think it's critically important. I understand the "Did Not Open" and "Bounced" reporting currently available, and I also understand we can export contacts from different campaigns and try to clean them up with pivot tables and so forth. However, as a highly touted and respected mailing list management service, this requested feature is a MUST for those of us really trying to stay ahead of the game. We do not want to pester people with emails they aren't interested in receiving, and I hate the idea of sending out an email asking them if they still want to be on our list (since most of them probably will never open that email). Thank you for consideration. ... View more

The "sort by date added" feature is critical to our mailing list, especially when we are segmenting mailings.  ... View more

I FIND THAT MANY OF THE OPTIONS FOR ADVANCE SEARCHING DO NOT WORK I HAVE DONE A SEARCH ON EVERY OPTION LISTED AND MANY DO NOT GIVE RESULTS WHEN I FEEL THEY SHOULD MOST EXAMPLE NAME ( I ASSUME THIS MEANS 1ST AND LAST --- MANY FIRST OR LAST NAMES DID NOT WORK AND I KNOW THEY SHOULD HAVE. I AM DOING A LOT OF CLEAN UP OF CONTACTS WITHIN OUR DATA AND I FIND SEVERAL "NO LIKES" OR NO ANSWER TO THE SEARCH REQUEST --- I WOULD REQUEST THAT CONSTANT CONTACT REVIEW THE ADVANCE SEARCH OPTION -- I CAN PROVIDE A LISTING OF ALL THE ADVANCE SEARCHES THAT I HAVE TRIED AND THE RESULT THANK YOU--I FEEL YOUR SYSTEM IS VERY GOOD FOR THE INTENDED USE AND WE ARE GETTING REALLY GOOD INFORMATION FROM THE E-MAIL CONTACT THE SYSTEM PROVIDES--BUT PERFORMING MAINTENANCE ON THE DATA BASE IS REFLECTING SOME CONCERNS --- THANK YOU IN ADVANCE ---- I NOTICED THAT YOU NOW REQUIRE AN E-MAIL ADDRESS BEFORE ACCEPTING A RECORD ADD GOOD JOB THE ADVANCE SEARCH FOR BLANK E-MAILS GAVE US THE SAD RESULTS THUS WHEN FIXING THE MISSING E-MAILS OTHER SEARCHES PROBLEMS CAME TO LIGHT -- HOPE TO HEAR FROM ONE OF YOUR STAFF. THANKS AGAIN ... View more

PLEASE MAKE IT EASIER TO MANUALLY UNSUBSCRIBE CONTACTS. There appears to be an area for this task in the contacts section, under "Email Status." When I try to manually select "Unsubscribed" nothing happens. Please fix this! Users should not have to take extra steps (downloading emails and re-uploading them) for this simple task. Please fix this! Thank you ... View more

This is needed for GDPR. It is also needed when uploading lists or individual contacts. There is an address field but not just a country field. ... View more

I am shocked to see that language preference is not one of the field options we can add on our sign up sheet! This means my only options are signing everyone up to receive both language versions or making guesses as to which language they'd like to receive. Please add language preference to the additional field options in the sign-up form! ... View more

I wish to import from more than on google email. ... View more

Hello! I've been really struggling with keeping contacts organized well without any report system or way of checking when the last time emails were opened by the contact unless I go in to each account separately. It would be incredibly helpful to manage our contacts and give them more targeted content. Thanks! ... View more

Everything is very slow on the site. Why? ... View more

What's changed here? How do I download the files? ... View more

you just sent a report with my 'biggest fans' - why not a report that let's me find that out myself. Knowing who is routinely - or never - opening your emails (or emails by category), is extremely valuable. Or at least let me download that data from all campaigns and I can crunch it in my own database. ... View more

I've had numerous spam signups from Chinese-based email addresses. Please add CAPTCHA to ALL email sign-up forms (even if confirmed opt-in is enabled). As a smaller organization, we don't hit the 50/day minimum and having to clean up these erroneous sign-ups takes half-a-day to do. It's a waste of time for the customer to have to constantly export and re-import as unsubscribed the spam email addresses. I don't understand why this is not currently a main email list feature. It's sad to see this question was raised over a year ago: https://community.constantcontact.com/t5/Need-help-with-something-else/Need-a-captcha-on-signup-form/td-p/295758 ... View more

They have made it labor intensive to investigate useless contacts and delete them. I have been with Constant Contact a long time. Every time they upgrade their site they make it harder to investigate useless emails. They force you to go from page to page or from action to action when all they have to do is add a delete button action that will fully delete the contact. Or create another reports page that will show you a list of contacts that have not opened their emails for the last 2, 5, 10 emails sent. Then you could just delete that list. Their system has been carefully developed that way. You wont notice until you have had sent multiple emails with a low open rate. When you go to investigate that email list thats when you notice the 'Purposeful' way they set it to navigate. My significant other owns a tech company. Making it easier to research and delete unwanted emails isn't rocket science. Given the nature of their business I have to come to the conclusion that the know exactly what they are doing and are clear on the motivation for not creating a site that caters to this obvious need of a business using their site. They make it a time consuming burden for businesses to delete their contacts. But make it super easy to add them. It scamy and I will be leaving them asap. They make their money on how many contacts you have in your list. It is in their interest to make it more difficult for you to delete useless contacts. They know small business owners do not have the time traverse their site the way they have it set up. Shiesty business practices. ... View more

that wont work, I have tens of thousands of them... seriously?? ... View more

operating performance in the contacts section is painfully slow and does not sync up accurately with the mobile ap. ... View more

I'm experiencing repeated problems locating unsubscribed addresses. They don't pop up in searches, even when i click the unsubscribed tab. Not sure what's happening here, just a problem I've noticed often. ... View more

this is a nightmare- there should be a way to export contacts from certain cities from contact lists you upload ... View more

Customer editing is extremely tedious, any plans to streamline how this works? ... View more