It's really important to be able to clean our lists regularly from inactive/uninterested/unengaged contacts. MailChimp has it, and I think it's critically important. I understand the "Did Not Open" and "Bounced" reporting currently available, and I also understand we can export contacts from different campaigns and try to clean them up with pivot tables and so forth. However, as a highly touted and respected mailing list management service, this requested feature is a MUST for those of us really trying to stay ahead of the game. We do not want to pester people with emails they aren't interested in receiving, and I hate the idea of sending out an email asking them if they still want to be on our list (since most of them probably will never open that email). Thank you for consideration. ... View more

PLEASE MAKE IT EASIER TO MANUALLY UNSUBSCRIBE CONTACTS. There appears to be an area for this task in the contacts section, under "Email Status." When I try to manually select "Unsubscribed" nothing happens. Please fix this! Users should not have to take extra steps (downloading emails and re-uploading them) for this simple task. Please fix this! Thank you ... View more

Why do I have to re-add my email list with almost every new entry? It used to be that I set my email list and added all the new customers without the email list being dropped. ... View more

you just sent a report with my 'biggest fans' - why not a report that let's me find that out myself. Knowing who is routinely - or never - opening your emails (or emails by category), is extremely valuable. Or at least let me download that data from all campaigns and I can crunch it in my own database. ... View more

The "sort by date added" feature is critical to our mailing list, especially when we are segmenting mailings.  ... View more

I FIND THAT MANY OF THE OPTIONS FOR ADVANCE SEARCHING DO NOT WORK I HAVE DONE A SEARCH ON EVERY OPTION LISTED AND MANY DO NOT GIVE RESULTS WHEN I FEEL THEY SHOULD MOST EXAMPLE NAME ( I ASSUME THIS MEANS 1ST AND LAST --- MANY FIRST OR LAST NAMES DID NOT WORK AND I KNOW THEY SHOULD HAVE. I AM DOING A LOT OF CLEAN UP OF CONTACTS WITHIN OUR DATA AND I FIND SEVERAL "NO LIKES" OR NO ANSWER TO THE SEARCH REQUEST --- I WOULD REQUEST THAT CONSTANT CONTACT REVIEW THE ADVANCE SEARCH OPTION -- I CAN PROVIDE A LISTING OF ALL THE ADVANCE SEARCHES THAT I HAVE TRIED AND THE RESULT THANK YOU--I FEEL YOUR SYSTEM IS VERY GOOD FOR THE INTENDED USE AND WE ARE GETTING REALLY GOOD INFORMATION FROM THE E-MAIL CONTACT THE SYSTEM PROVIDES--BUT PERFORMING MAINTENANCE ON THE DATA BASE IS REFLECTING SOME CONCERNS --- THANK YOU IN ADVANCE ---- I NOTICED THAT YOU NOW REQUIRE AN E-MAIL ADDRESS BEFORE ACCEPTING A RECORD ADD GOOD JOB THE ADVANCE SEARCH FOR BLANK E-MAILS GAVE US THE SAD RESULTS THUS WHEN FIXING THE MISSING E-MAILS OTHER SEARCHES PROBLEMS CAME TO LIGHT -- HOPE TO HEAR FROM ONE OF YOUR STAFF. THANKS AGAIN ... View more

This is needed for GDPR. It is also needed when uploading lists or individual contacts. There is an address field but not just a country field. ... View more

I am a volunteer for a cancer foundation, and, currently, when we send messages out, the bottom of each message has the following options: Unsubscribe aa@gmail.com Update Profile We have multiple "campaigns"/categories we wish to use, such as News, Major Announcements, Fundraising Opportunities, Quarterly Magazine, Stories of Hope, Meetings, Research Updates. What happens is when someone clicks "unsubscribe" they are removed from all campaigns and we no longer send them emails of any kind. Is there some way around this? Is it possible to combine the Unsubscribe and Update Profile into one clickable item, such as "adjust my settings/unsubscribe"? ... View more

I can't find it! ... View more

Where do I find out how many active contacts I have? In he old system, I liked the contact tab better than this new tab. Confusing to delete addresses too, although I figured it out after a few minutes... ... View more

This is AWFUL!!! I want the old version back NOW ... View more

i could not select the pre-named column choice of "phone - home" - the cursor would not stop on that selection - so I had to make a custom column of "home Phone" ... View more

Every time I remove one or more contacts from a list, I have to go out of the contacts and to campaigns (or something else to refresh the screen) before I am able to remove more contacts. This same things happens when adding contacts also. Must go out of contacts and back in. This wastes a lot of time. ... View more

Please make it easier for me to entirely delete contacts - I don't have time to go hunting around to find out how to easily do it once someone unsubscribes ... View more

I cannot add a contact to my list from my android phone. ... View more

Does Uploading a Previously Unsubscribed Contact Resubscribe them?   Can someone PLEASE clarify this for me in simple terms?   I know it shows "X number of contacts Previously Unsubscribed" but the Help topics I've read are very confusing; and our company does NOT want to run afoul of contacts who have previously unsubscribed.  ... View more

I don't know how are were to start .I am always getting emails like this wanting me to make money.But I'm totally lost on how to start. ... View more

PLEASE send me an email to the church address notifying me that someone has signed up for our eNewsletter via the website and that I should go look at the Welcome Email category to see who it is! I don't necessarily need a name of who signed up but a reminder that someone did sign up. Finding out only after I notice a new name in the list of who read the eNewsletter is not timely enough. This is my only complaint with Constant Contact. I know that computers can be formatted to send emails both ways....when you send a Welcome email to the new subscriber, you should also send an email to your customer. Thanks in advance for coming up with a solution. Clifford King Harbin, St. John's, Portsmouth, VA ... View more

Hi there!   We have been using Constant Contact for a while now and although we are very happy overall, we would like to make a suggestion to improve the way we manage our contacts.    At the moment, there is one option to unsubscribe using the auto-generated link at the bottom of each email (Unsubscribe {recipient email}). Is there a possibility that you can add more options, ie. update subscription preferences, rather than just having a blanket unsubscribe link?     We believe a feature like this can improve contact management for many businesses, including ours.   Thanks so much. Sara. ... View more