It's really important to be able to clean our lists regularly from inactive/uninterested/unengaged contacts. MailChimp has it, and I think it's critically important. I understand the "Did Not Open" and "Bounced" reporting currently available, and I also understand we can export contacts from different campaigns and try to clean them up with pivot tables and so forth. However, as a highly touted and respected mailing list management service, this requested feature is a MUST for those of us really trying to stay ahead of the game. We do not want to pester people with emails they aren't interested in receiving, and I hate the idea of sending out an email asking them if they still want to be on our list (since most of them probably will never open that email). Thank you for consideration. ... View more

Why do I have to re-add my email list with almost every new entry? It used to be that I set my email list and added all the new customers without the email list being dropped. ... View more

you just sent a report with my 'biggest fans' - why not a report that let's me find that out myself. Knowing who is routinely - or never - opening your emails (or emails by category), is extremely valuable. Or at least let me download that data from all campaigns and I can crunch it in my own database. ... View more

The "sort by date added" feature is critical to our mailing list, especially when we are segmenting mailings.  ... View more

I FIND THAT MANY OF THE OPTIONS FOR ADVANCE SEARCHING DO NOT WORK I HAVE DONE A SEARCH ON EVERY OPTION LISTED AND MANY DO NOT GIVE RESULTS WHEN I FEEL THEY SHOULD MOST EXAMPLE NAME ( I ASSUME THIS MEANS 1ST AND LAST --- MANY FIRST OR LAST NAMES DID NOT WORK AND I KNOW THEY SHOULD HAVE. I AM DOING A LOT OF CLEAN UP OF CONTACTS WITHIN OUR DATA AND I FIND SEVERAL "NO LIKES" OR NO ANSWER TO THE SEARCH REQUEST --- I WOULD REQUEST THAT CONSTANT CONTACT REVIEW THE ADVANCE SEARCH OPTION -- I CAN PROVIDE A LISTING OF ALL THE ADVANCE SEARCHES THAT I HAVE TRIED AND THE RESULT THANK YOU--I FEEL YOUR SYSTEM IS VERY GOOD FOR THE INTENDED USE AND WE ARE GETTING REALLY GOOD INFORMATION FROM THE E-MAIL CONTACT THE SYSTEM PROVIDES--BUT PERFORMING MAINTENANCE ON THE DATA BASE IS REFLECTING SOME CONCERNS --- THANK YOU IN ADVANCE ---- I NOTICED THAT YOU NOW REQUIRE AN E-MAIL ADDRESS BEFORE ACCEPTING A RECORD ADD GOOD JOB THE ADVANCE SEARCH FOR BLANK E-MAILS GAVE US THE SAD RESULTS THUS WHEN FIXING THE MISSING E-MAILS OTHER SEARCHES PROBLEMS CAME TO LIGHT -- HOPE TO HEAR FROM ONE OF YOUR STAFF. THANKS AGAIN ... View more

PLEASE MAKE IT EASIER TO MANUALLY UNSUBSCRIBE CONTACTS. There appears to be an area for this task in the contacts section, under "Email Status." When I try to manually select "Unsubscribed" nothing happens. Please fix this! Users should not have to take extra steps (downloading emails and re-uploading them) for this simple task. Please fix this! Thank you ... View more

This is needed for GDPR. It is also needed when uploading lists or individual contacts. There is an address field but not just a country field. ... View more

I need to choose which tab to import from. ... View more

Should be a way to find names that were newly entered. ... View more

I have both name and email updates that are not accepted in this and other contact edit functions. Very frustrating. Why am I not able to edit these areas? Need feedback. Constant Contact is becoming increasingly difficult to utilize or change....both in contact edits and here. Will work through this month. Am researching other vendors now in hopes to find solutions for our business. Thanks, Arthur Ledlie, CEO Bridge Networks ... View more

I would love to be able to send to multiple lists and if the user is on more than one list for that campaign, it would only send them the email once. I think that would reduce the number of unsubscribers. Also, to allow someone to unsubscribe from a list and not the whole system would also be great. ... View more

If you are a business which wants to communicate you need to speak in the language of your recepient. You are speaking in language geard for those who are professionals See: Make Contacts my default view What does that mean ( one an example.) The US has also many foreigners . If you speak in simple computer language all will understand not only professionals. ... View more

Hello, In comparison to similar products on the market, CC is missing some elements in order to keep it competitive. I'd love a chance to discuss this with you to see if your developers are able to make some simple changes for big impact. ... View more

Does anyone know if there is a way to archive lists? We have many lists we don't use but we do not want to delete them. ... View more

I am shocked to see that language preference is not one of the field options we can add on our sign up sheet! This means my only options are signing everyone up to receive both language versions or making guesses as to which language they'd like to receive. Please add language preference to the additional field options in the sign-up form! ... View more

I wish to import from more than on google email. ... View more

Hello! I've been really struggling with keeping contacts organized well without any report system or way of checking when the last time emails were opened by the contact unless I go in to each account separately. It would be incredibly helpful to manage our contacts and give them more targeted content. Thanks! ... View more

Everything is very slow on the site. Why? ... View more

What's changed here? How do I download the files? ... View more