Managing Contacts

Is it possible to transfer back to the NON Beta Contacts manager?  Would be nice to have a choice - at least until the end of the year. Lots of campaigns will be happening from now until Dec31 - and it would be nice to use a quick and familiar dashboard - then start learning a new one next year.     ... View more

I am trying to search a contact, and your original search system has been removed, and the simple little search box brings up nothing, no matter what I search. ... View more

Why is adding a new contact to my contact list so difficult. This should be the easiest thing on your service. Not a “let’s find the lint”? ... View more

I would love if the landing page had more options and was more customizable. For instance the email templates are super cool but then when you get to the landing page options...its a real buzz kill. Even if we had control over the code we could create what we like. Thanks for taking this into consideration. ... View more

I don't like this Contact page. Is there a way I can view the previous format? ... View more

Suggest you consider adding a "time zone" field to the information one can store on contacts. As communications become increasingly virtual, I'm having more contacts that are not only outside of my time zone but outside of my country of residence. Plus some emails may not be relevant to someone in an "earlier" time zone. ... View more

Why is it not immediately obvious how I import new contacts on the contact page? I should not have to search for this functionality. ... View more

I have several campaigns and in the past, I was able to type in my contact and it would show which campaign they registered for.    With the change, that is no longer available.  On a chat yesterday, I was told I would need to use segments?  When I looked into that, it appeared I would need to create a segment, then tag my contacts with that segment?    So that means I would need to go through each one of my contacts and tag them.  That doesn't make sense as I don't know which campaign they are in, so I would have to go through each of my campaigns to find out what they signed up for.  At that point, I already have my answer.  Is there an easier way?? Sheila Re   ... View more

The new update to the contacts manager is a serious downgrade. Instead of being able to access everything from the contacts page, I have to click through multiple times to find what I'm trying to do. The system was already obsolete before with no way to do bulk edits, now it's even worse. ... View more

I have needed assistance uploading contact files for more than a month. Today when I tried to work around by pasting one column at a time, one customer at a time, it still isn't importing correctly. Should I be looking for another email platform because this is unacceptable. ... View more

I have it marked to NOT show people tagged with a specific tag, and people with that tag are showing up in the results. It makes me not trust the segments at all. ... View more

The old way you used to be able to go down a list and click off the e-mails that you wanted to delete and delete them before you move on to the next page, or delete all at once when you were at the end of the list. New way- you have to delete one e-mail at a time, because it will not let you move on to the next e-mail unless you perform that action. Bring the old way back on doing this. The old way- you could move much fast down a list and delete later.   ... View more

I do not like the new updates done to the Contacts page. It looks very basic and cheap, and I can't find anything. Please put it back to the way it was!!! ... View more

I have constructed lists for 100,000+ emails with a certain logic. Your changes have eliminated me being able to function! In particular your changes to the search and eliminating the "Advanced Search" is a disaster! Please Please revert or give us the option of keeping the old platform. so I can run my business efficiently. Otherwise it is time for me to find a new email provider as the ability to search/sort/reassign large data sets with multiple search criteria is completely gone. Very unhappy camper. ... View more

Engagement stats not registering on some contacts ... View more

I had two contacts that were same person but different email addresses  I deleted one to combine them.  Then your system would not let me change the email on the remaining contact to the correct email of the deleted contact, saying it still existed (even though I had deleted that record).  A search proved it didn't exist.   So now I am screwed.  Your system has a bug.  FIX IT so I can get my data correct.   I founded a software firm in 1981 that still exists today.  Do you test your software before releasing it on an unsuspecting user? ... View more

Please bring back the way you used to show the number of ACTIVE contacts as a big number on the contacts page. Now it shows total contacts, which is useless since it includes thousands of people who never confirmed. ... View more

I used to be able to search one email at a time, right click, and open in a new tab. Now I do not have that option so I cannot open multiple contacts that I want to work on. ... View more

Strongly dislike the new changes - not user friendly at all ... View more