It's really important to be able to clean our lists regularly from inactive/uninterested/unengaged contacts. MailChimp has it, and I think it's critically important. I understand the "Did Not Open" and "Bounced" reporting currently available, and I also understand we can export contacts from different campaigns and try to clean them up with pivot tables and so forth. However, as a highly touted and respected mailing list management service, this requested feature is a MUST for those of us really trying to stay ahead of the game. We do not want to pester people with emails they aren't interested in receiving, and I hate the idea of sending out an email asking them if they still want to be on our list (since most of them probably will never open that email). Thank you for consideration. ... View more

I FIND THAT MANY OF THE OPTIONS FOR ADVANCE SEARCHING DO NOT WORK I HAVE DONE A SEARCH ON EVERY OPTION LISTED AND MANY DO NOT GIVE RESULTS WHEN I FEEL THEY SHOULD MOST EXAMPLE NAME ( I ASSUME THIS MEANS 1ST AND LAST --- MANY FIRST OR LAST NAMES DID NOT WORK AND I KNOW THEY SHOULD HAVE. I AM DOING A LOT OF CLEAN UP OF CONTACTS WITHIN OUR DATA AND I FIND SEVERAL "NO LIKES" OR NO ANSWER TO THE SEARCH REQUEST --- I WOULD REQUEST THAT CONSTANT CONTACT REVIEW THE ADVANCE SEARCH OPTION -- I CAN PROVIDE A LISTING OF ALL THE ADVANCE SEARCHES THAT I HAVE TRIED AND THE RESULT THANK YOU--I FEEL YOUR SYSTEM IS VERY GOOD FOR THE INTENDED USE AND WE ARE GETTING REALLY GOOD INFORMATION FROM THE E-MAIL CONTACT THE SYSTEM PROVIDES--BUT PERFORMING MAINTENANCE ON THE DATA BASE IS REFLECTING SOME CONCERNS --- THANK YOU IN ADVANCE ---- I NOTICED THAT YOU NOW REQUIRE AN E-MAIL ADDRESS BEFORE ACCEPTING A RECORD ADD GOOD JOB THE ADVANCE SEARCH FOR BLANK E-MAILS GAVE US THE SAD RESULTS THUS WHEN FIXING THE MISSING E-MAILS OTHER SEARCHES PROBLEMS CAME TO LIGHT -- HOPE TO HEAR FROM ONE OF YOUR STAFF. THANKS AGAIN ... View more

PLEASE MAKE IT EASIER TO MANUALLY UNSUBSCRIBE CONTACTS. There appears to be an area for this task in the contacts section, under "Email Status." When I try to manually select "Unsubscribed" nothing happens. Please fix this! Users should not have to take extra steps (downloading emails and re-uploading them) for this simple task. Please fix this! Thank you ... View more

This is needed for GDPR. It is also needed when uploading lists or individual contacts. There is an address field but not just a country field. ... View more

operating performance in the contacts section is painfully slow and does not sync up accurately with the mobile ap. ... View more

I'm experiencing repeated problems locating unsubscribed addresses. They don't pop up in searches, even when i click the unsubscribed tab. Not sure what's happening here, just a problem I've noticed often. ... View more

this is a nightmare- there should be a way to export contacts from certain cities from contact lists you upload ... View more

Customer editing is extremely tedious, any plans to streamline how this works? ... View more

site is not displaying all the email lists! ... View more

Tittle of the landing page is visible in the link and disturbs the content. My list want all Swedish or Finnish texts and the english tittle disturbs the call to action when you make a post call to action to sign up. ... View more

It used to be that when we uploaded a group of new email addresses, a message would pop up and remain at the top of the page, indicating how many of the emails were added and how many were "updated" (i.e. already in the system). Now the message pops up for 1 second, too quickly to read. It would be nice to be able to have that pop-up message remain static so we can read it again. Thanks, FACC Philadelphia ... View more

I'm trying to do an email clean up and for every one email I remove from the particular list I'm working on, the contacts page freezes and I'm forced to refresh the webpage, which bounces me back to main contacts home page, which then requires me to locate my list (from about 50), get back to the page I was working on, the emails reorganize into a different order, then I have to find another email that needs removal and the whole thing starts over again with a freeze! It's very frustrating and time consuming to clean up one list. An improvement would be the ability to remove multiple names/emails from the mailing list at the same time. Thank you, Akasha ... View more

When will constant contact have a feature for removing and editing email lists, like Mail chimp? Also when will they eliminate dial up modem speeds and adapt to high speed internet? ... View more

Hi there, I posted this on a support forum but thought I should post it here. A quick overview, I'm quite unsatisfied with the recent function of express or implied permission. It actually do anything and doesn't allow any interaction in any way except for seeing it. My main recommendation is to make this an optional function to define contacts further when sending an email (i.e. a tick box or drop down which is "only send to contacts with express permission").   I have other concerns with this feature which I will list below: 1) It's  is not really trackable, to see if someone has clicked the button to give express permission you have to physically keep going back and checking. Also on the reporting of the GDPR consent email itself you can't see this data. 2) It is not definable at all. You have to physically make it so by making the contacts in these fields tags and then constantly updating them. 3) It doesn't actually supply proof of consent. There is no logged data on things like date or method through which this consent was gained. 4) It still means we hold data on people who we don't have permission from, it just puts them in a list of people who we don't have permission to hold this data.   In summary I don't really see how people are expected to use this tool as it is and how it helps with issues around GDPR at all. Thank you for reading my feedback and I look forward to hearing back from you on this. ... View more

If a user has opted-out of a list or unsubscribed from all emails, and we import a list with that user's email, the user is automatically resubscribed to the list associated with the import. It would be nice to have the option to not override the unsubscribes/opt-outs, or To have the option to see which emails have previously  unsubscribed/opted-out that are on the import list and deal with each on an individual basis ... View more

Continue button not working in section paste new address ... View more

Hello! Do you have it on your list to integrate with the CRM, Nutshell? Thanks, Kim Shepheard ... View more

I HAVE MANY DR'S WITH MORE THAN ONE OFFICE. I NEED TO KNOW WHICH PHONE # IS TO WHICH OFFICE ADDRESS ... View more

I am a member of a non profit and we use your service for a number of different things.  One thing that would really help us out would be the ability for more tags so we could target our membership more specifically.  Right now we are limited to 10 tags. ... View more