It's really important to be able to clean our lists regularly from inactive/uninterested/unengaged contacts. MailChimp has it, and I think it's critically important. I understand the "Did Not Open" and "Bounced" reporting currently available, and I also understand we can export contacts from different campaigns and try to clean them up with pivot tables and so forth. However, as a highly touted and respected mailing list management service, this requested feature is a MUST for those of us really trying to stay ahead of the game. We do not want to pester people with emails they aren't interested in receiving, and I hate the idea of sending out an email asking them if they still want to be on our list (since most of them probably will never open that email). Thank you for consideration. ... View more

PLEASE MAKE IT EASIER TO MANUALLY UNSUBSCRIBE CONTACTS. There appears to be an area for this task in the contacts section, under "Email Status." When I try to manually select "Unsubscribed" nothing happens. Please fix this! Users should not have to take extra steps (downloading emails and re-uploading them) for this simple task. Please fix this! Thank you ... View more

Why do I have to re-add my email list with almost every new entry? It used to be that I set my email list and added all the new customers without the email list being dropped. ... View more

you just sent a report with my 'biggest fans' - why not a report that let's me find that out myself. Knowing who is routinely - or never - opening your emails (or emails by category), is extremely valuable. Or at least let me download that data from all campaigns and I can crunch it in my own database. ... View more

The "sort by date added" feature is critical to our mailing list, especially when we are segmenting mailings.  ... View more

I FIND THAT MANY OF THE OPTIONS FOR ADVANCE SEARCHING DO NOT WORK I HAVE DONE A SEARCH ON EVERY OPTION LISTED AND MANY DO NOT GIVE RESULTS WHEN I FEEL THEY SHOULD MOST EXAMPLE NAME ( I ASSUME THIS MEANS 1ST AND LAST --- MANY FIRST OR LAST NAMES DID NOT WORK AND I KNOW THEY SHOULD HAVE. I AM DOING A LOT OF CLEAN UP OF CONTACTS WITHIN OUR DATA AND I FIND SEVERAL "NO LIKES" OR NO ANSWER TO THE SEARCH REQUEST --- I WOULD REQUEST THAT CONSTANT CONTACT REVIEW THE ADVANCE SEARCH OPTION -- I CAN PROVIDE A LISTING OF ALL THE ADVANCE SEARCHES THAT I HAVE TRIED AND THE RESULT THANK YOU--I FEEL YOUR SYSTEM IS VERY GOOD FOR THE INTENDED USE AND WE ARE GETTING REALLY GOOD INFORMATION FROM THE E-MAIL CONTACT THE SYSTEM PROVIDES--BUT PERFORMING MAINTENANCE ON THE DATA BASE IS REFLECTING SOME CONCERNS --- THANK YOU IN ADVANCE ---- I NOTICED THAT YOU NOW REQUIRE AN E-MAIL ADDRESS BEFORE ACCEPTING A RECORD ADD GOOD JOB THE ADVANCE SEARCH FOR BLANK E-MAILS GAVE US THE SAD RESULTS THUS WHEN FIXING THE MISSING E-MAILS OTHER SEARCHES PROBLEMS CAME TO LIGHT -- HOPE TO HEAR FROM ONE OF YOUR STAFF. THANKS AGAIN ... View more

This is needed for GDPR. It is also needed when uploading lists or individual contacts. There is an address field but not just a country field. ... View more

Please provide correct instructions for removing list of Bounced/Recommended for Removal contacts. ... View more

Hi. Is there a way to pull contacts that have bounces related to their names (out of the all contacts list)? If not, there should be. Also, we should be able to choose what we want to see on the main page for contacts -- like we can if we want to download contacts. Also, there should be an alphabetical tab so that I don't have to scroll from page to page looking for the right name. ... View more

Is this a "new report" or is it the format? Anyway, it would be GREAT info to sort the contact list by "Engagement" percent!! Report columns = First name / Last Name / Open % / Date Added / Source. Thanks! Chris ... View more

On the page showing my bounces as non-existent, I selected 8 subscribers and used the dropdown to delete them. They do not show up as deleted (still on the list without a strikethrough as the previous interface had). How can I be sure they are deleted? Do I have to open each record? ... View more

I preferred when you listed people by which link they had clicked on as opposed to having everybody on the same list. ... View more

When in the "click" why can't we go to client profile directly? Instead we get a pop up of the client information. This isn't efficient for entering notes. You have to go to contacts and look up the client and then enter notes. It is very time consuming. It was better when you can click on the clicked client and leads straight to profile and to notes. ... View more

Making these drastic changes on your site sucks. I dont like each time I log in I have to read the instructions to figure out the roadmap your develppers were using. The app is the place to do this where the user has the option to use the changes in the platform or NOT. ... View more

I had a case where a contact wanted to change their verified email address. Due to certain medical conditions, this contact cannot accomplish even basic operations most of us take for granted, such as following a link to change their own email address. Because of that, the contact reached out to me to make the change on their behalf. Constant Contact doesn't allow me - the mailing list administrator - to make that change. That's a problem, since it turns out that many of my active subscribers have similar medical issues. I encourage Constant Contact to make some reasonable exceptions for administrators that need to make limited changes to their subscribers' email addresses, especially when it comes to bona-fide issues such as this one. ADA/Accessibility is a real thing in the online world, too, and Constant Contact's voluntary compliance with ADA law in the online world would set a great example. It's a decent trade-off vs strict compliance with best-practice online security, IMHO, AND, if permitted, a manual change by the list administrator in this case also would have the advantage of retaining a contact's engagement history...a benefit that's important when it comes to ADA/Accessibility issues in the real world. ... View more

Two features that I think would be very helpful: 1) The ability to combine lists together 2) The ability to click on an email list and see all associated campaigns. Right now, the only thing I can do is go through each campaign individually and see which groups they were sent to ... View more

I have a mac, I can split screens, But when you do I lose information, and I cant slide the screen left or right to view it. ... View more

Situation: Importing 100 emails Problem: 20 or more are incorrect, for example, missing the dot in .com Aggravation: I can only correct one email at a time and then I am sent to look through the list again and again until all the emails are correct.   Possible solution: have all the incorrect emails go into a box where after an email is corrected you can move onto the next. Once the list is correct hit ok and it will populate back into the import list.   Thank you, Amy ... View more

This does not work. I tried 3 browsers, short and long lists. Excel option produces an error message. CSV option shows a partial screen that is no ether downloadable nor can one copy and paste since the scroll function does not work. When will this be fixed? ... View more