It's really important to be able to clean our lists regularly from inactive/uninterested/unengaged contacts. MailChimp has it, and I think it's critically important. I understand the "Did Not Open" and "Bounced" reporting currently available, and I also understand we can export contacts from different campaigns and try to clean them up with pivot tables and so forth. However, as a highly touted and respected mailing list management service, this requested feature is a MUST for those of us really trying to stay ahead of the game. We do not want to pester people with emails they aren't interested in receiving, and I hate the idea of sending out an email asking them if they still want to be on our list (since most of them probably will never open that email). Thank you for consideration. ... View more

PLEASE MAKE IT EASIER TO MANUALLY UNSUBSCRIBE CONTACTS. There appears to be an area for this task in the contacts section, under "Email Status." When I try to manually select "Unsubscribed" nothing happens. Please fix this! Users should not have to take extra steps (downloading emails and re-uploading them) for this simple task. Please fix this! Thank you ... View more

Why do I have to re-add my email list with almost every new entry? It used to be that I set my email list and added all the new customers without the email list being dropped. ... View more

you just sent a report with my 'biggest fans' - why not a report that let's me find that out myself. Knowing who is routinely - or never - opening your emails (or emails by category), is extremely valuable. Or at least let me download that data from all campaigns and I can crunch it in my own database. ... View more

The "sort by date added" feature is critical to our mailing list, especially when we are segmenting mailings.  ... View more

I FIND THAT MANY OF THE OPTIONS FOR ADVANCE SEARCHING DO NOT WORK I HAVE DONE A SEARCH ON EVERY OPTION LISTED AND MANY DO NOT GIVE RESULTS WHEN I FEEL THEY SHOULD MOST EXAMPLE NAME ( I ASSUME THIS MEANS 1ST AND LAST --- MANY FIRST OR LAST NAMES DID NOT WORK AND I KNOW THEY SHOULD HAVE. I AM DOING A LOT OF CLEAN UP OF CONTACTS WITHIN OUR DATA AND I FIND SEVERAL "NO LIKES" OR NO ANSWER TO THE SEARCH REQUEST --- I WOULD REQUEST THAT CONSTANT CONTACT REVIEW THE ADVANCE SEARCH OPTION -- I CAN PROVIDE A LISTING OF ALL THE ADVANCE SEARCHES THAT I HAVE TRIED AND THE RESULT THANK YOU--I FEEL YOUR SYSTEM IS VERY GOOD FOR THE INTENDED USE AND WE ARE GETTING REALLY GOOD INFORMATION FROM THE E-MAIL CONTACT THE SYSTEM PROVIDES--BUT PERFORMING MAINTENANCE ON THE DATA BASE IS REFLECTING SOME CONCERNS --- THANK YOU IN ADVANCE ---- I NOTICED THAT YOU NOW REQUIRE AN E-MAIL ADDRESS BEFORE ACCEPTING A RECORD ADD GOOD JOB THE ADVANCE SEARCH FOR BLANK E-MAILS GAVE US THE SAD RESULTS THUS WHEN FIXING THE MISSING E-MAILS OTHER SEARCHES PROBLEMS CAME TO LIGHT -- HOPE TO HEAR FROM ONE OF YOUR STAFF. THANKS AGAIN ... View more

This is needed for GDPR. It is also needed when uploading lists or individual contacts. There is an address field but not just a country field. ... View more

Situation: Importing 100 emails Problem: 20 or more are incorrect, for example, missing the dot in .com Aggravation: I can only correct one email at a time and then I am sent to look through the list again and again until all the emails are correct.   Possible solution: have all the incorrect emails go into a box where after an email is corrected you can move onto the next. Once the list is correct hit ok and it will populate back into the import list.   Thank you, Amy ... View more

When you are looking at a contact list, the on-screen columns need far more information. Specifically, the contact list should show:   1. Every list the person is on 2. Every tag the person is associated with 3. Allow sorting and filtering on said lists and tags 4. Allow multi-select action on said lists and tags   Since that's not happening, does anyone have a good way to clean up a list?  That is, I have people who have landed on multiple lists and have multiple tags. I want to find them (in bunches, not one at a time over 30,000 names) and I want to un-check them from various lists and tags and apply it all at once.    E.g. I have Lists A B C. I want to:   1. Open up List A 2. See everyone on List A that is also on List B or C 3. Remove them from Lists B and C   Same thing with tags.    I'd rather not have to download and upload fifty spreadsheets. This should be doable with about five clicks, but it's not.  I thought the Manage Tags option was the solution, but it only works on single contacts at a time as far as I can tell, and hence it's useless. Any ideas?   ... View more

Can you please make it easier to unsubscribe a contact. I am able to see where I can delete them but there is not an easy way to unsubscribe them. ... View more

I am a volunteer for a cancer foundation, and, currently, when we send messages out, the bottom of each message has the following options: Unsubscribe aa@gmail.com Update Profile We have multiple "campaigns"/categories we wish to use, such as News, Major Announcements, Fundraising Opportunities, Quarterly Magazine, Stories of Hope, Meetings, Research Updates. What happens is when someone clicks "unsubscribe" they are removed from all campaigns and we no longer send them emails of any kind. Is there some way around this? Is it possible to combine the Unsubscribe and Update Profile into one clickable item, such as "adjust my settings/unsubscribe"? ... View more

quick send is greyed out. Not a lot of functionality with event invitations. If there is, it's well concealed ... View more

I added contacts, then left it for lunch and a nap. Returned to it, and the new contacts I had listed before lunch were GONE! ... View more

The new Contact section (where you just see your lists but have to click to find your actual contacts) is not good. I click into Contacts to see my contacts, not my lists! Please change it back to the way it was. ... View more

I can't find it! ... View more

Where do I find out how many active contacts I have? In he old system, I liked the contact tab better than this new tab. Confusing to delete addresses too, although I figured it out after a few minutes... ... View more

This is AWFUL!!! I want the old version back NOW ... View more

i could not select the pre-named column choice of "phone - home" - the cursor would not stop on that selection - so I had to make a custom column of "home Phone" ... View more

Every time I remove one or more contacts from a list, I have to go out of the contacts and to campaigns (or something else to refresh the screen) before I am able to remove more contacts. This same things happens when adding contacts also. Must go out of contacts and back in. This wastes a lot of time. ... View more