importing isn't working

[SteveH062]

I've added large quantities or contacts from our consumer platform. However, I'm noticing that they aren't being assigned the proper mailing list if they already exist. For instance, email address **Removed By Moderator** - I pasted in through the multiple addresses tool, assigned to the list "mbo", but it doesn't show. I've had this happen for a number of clients. It's frustrating because I'm assuming it works, and there is no way to reconcile large updates without this feature.

[Hannah_M]

HI @SteveH062

I am sorry for the frustration this has caused. First, I removed the email address from your post for privacy. I was able to look this address up in your account and I see that it is an active contact. It does look like you are running into an issue with this information showing in the list view page and we have a case open for you to be notified when that is resolved. I am sorry for any inconvenience this has caused.