importing isn't working

0 Votes

I've added large quantities or contacts from our consumer platform. However, I'm noticing that they aren't being assigned the proper mailing list if they already exist. For instance, email address **Removed By Moderator** - I pasted in through the multiple addresses tool, assigned to the list "mbo", but it doesn't show. I've had this happen for a number of clients. It's frustrating because I'm assuming it works, and there is no way to reconcile large updates without this feature.

4 Comments
Moderator

HI @SteveH062

I am sorry for the frustration this has caused. First, I removed the email address from your post for privacy. I was able to look this address up in your account and I see that it is an active contact. It does look like you are running into an issue with this information showing in the list view page and we have a case open for you to be notified when that is resolved. I am sorry for any inconvenience this has caused.



Moderator
Status changed to: Vote for this idea if you agree
 
Moderator
Status changed to: Idea is in development
 
Moderator
Status changed to: Closed - Implemented
 
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