Sorry to hear you're having trouble with this feature. It sounds to me like you may be running into a bug with our product.
When you look at the live version of your sign up form does the logo look correct? You may be running into an issue with the preview tool.
Hello @NicoleJ590 ,Are you using our Landing Page option for your sign up form? The recommended size for your logo on this form is 300x100 pixels. If it isn't, you will want to resize the the dimensions of your logo in the library and then use the new one for your form.
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