to operate a small business successfully!

Two elements of marketing that will influence doing business every single day.

it’s a big difference maker in your client acquisition expertise.

Here are ideas from my small business experience which are more than helpful.

and then, set your course toward success.

Welcome to the wonderfully strange world of "Contact Marketing."

Everybody needs an unfair advantage.  Especially when you're trying to gain the attention and buying intentions of your e-mail list members.  Here are 5 suggestions to tilt the playing field in your favor.

Experience Management Creates Sustainable Competitive Advantage

If customers, employees and partners don't grade all of your touch points as an A,your company will never be the best it can be.

Tell any marketer you've just produced a 100% response rate and it's like saying you'd like to report a UFO sighting.  100% response rates are supposed to be impossible.  But are they?  And, do you have one to report yourself? 

Everyone is a copywritier, whether they know it or not.  The way you write, connect and communicate with others -- especially your e-mail list members -- has a lot to do with how successful you'll be in business, period.  Write Everything Right! author takes us through a master class in copywriting with lessons we can all learn from the masters.  Reporting on location, in the heart of the Alaska wilderness.