You deserve the best.
Beginning Saturday 2/15 we will be upgrading our phone system to ensure we are providing you with the best possible experience.
Due to this upgrade, we will be limited to Chat support only on Saturday from 10-8 pm ET.
On Monday, President's Day, we plan to have both Chat and Phone support available from 10-6 pm ET on the new system.
Thank you for your patience while we make these important updates.
Thank you for reaching out to the Community! We completely understand how important it is to have beautiful images in your emails, so I would love to submit your feedback on this as well. Please let us know if you have anymore questions or concerns.
Agreed! Being able to make your images the same size would be extremely helpful! We use images for our "Shop" and other buttons so that they are more than just text in a square block, and I can't seem to get them all the same size.
Something that might also be useful would be the ability to copy an image in a block and have it remain the same size when it gets pasted in another part of the column. i.e. When I am working in a three column block, I would like to be able to copy and paste (or drag) my new resized images from one column to the next so that everything is the exact same size. Right now, it seems I can only copy an entire block and not the pieces inside.
Thanks for reaching out to us! I will absolutely add your feedback, I especially like that idea about copying individual blocks inside a row. Let us know if there is anything else we can do for you.
I can't believe it's October and this still isn't fixed so please add me to the feedback asking for precise image resizing.
Thank you both for reaching out and providing your feedback on this missing feature. I can understand why precise sizing for images in your email campaign is a needed feature.
I will pass along your feedback to the appropriate teams.
Been watching this....why hasn't this been upgraded yet seeing so many of us want / need this feature? Even has the ability to make the photo "edge-to-edge". Please update this.
Thanks for reaching out to us and providing your feedback. I can definitely see why this would be useful to have the ability to do. I have tracked your feedback in the account and sent to the appropriate teams for review.
Have a great day!
Yeah, add us to the list too. We often run three or four headshots side by side, and need them actually to be *the same size.* The problem with your current sizing mechanism is that it may make a row of headshots look the same size on a desktop, but in the mobile version they are all different sizes and they look TERRIBLE. PLEASE fix this.
We have also submitted this feature request in your account! Also, are you images being uploaded into your library at different sizes? Because our templates are mobile responsive, images that are resized to be smaller in desktop will show as full width on the mobile version. We have seen in some cases where images uploaded at different sizes will resize on a mobile screen at different sizes as well. Images uploaded with larger dimensions will fill the width but smaller images will not.