Thank you for following up with these details. I took a look at your account and can see many of your templates are both in our newest Third Generation Newsletter Templates and our older Second Generation Legacy Templates. Many of our Legacy Templates are mobile-friendly template and not mobile responsive. A mobile responsive templates will resize based on the screen size of the device. While on the other hand, a mobile-friendly template does not change based on the device being used. I apologize for any inconvenience caused from the difference in these templates. We have successfully tracked your feedback on this in the meantime.
Frankie P. Community & Social Media Support
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
You can post a new message in the Community or find us on Twitter Mon-Fri 8am-8pm ET, Sat 10am-8pm ET, & Sun 10am-6pm ET. We've got real people waiting to help you out. Click below to start a conversation!