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3rd Party Email Archiving for Compliance Purposes (Global Relay, Smarsh)

Occasional Organizer

3rd Party Email Archiving for Compliance Purposes (Global Relay, Smarsh)

Hello,

 

We'd like to use Constant Contact to distribute a newsletter but have compliance requirements to archive every email sent from our domain to Global Relay.

 

Anyone figure out a way to do this with Constant Contact?

 

Per their support they do not support a drop copy / journaling setup nor could they route emails through our exchange servers (which would then be archived automatically).

 

Any advice is appreciated.

3 REPLIES 3
CTCT Employee

Re: 3rd Party Email Archiving for Compliance Purposes (Global Relay, Smarsh)

Hi @GregH071,

 

Thank you for reaching out to us through the Community. You could try using the permanent url link that is located in all the email campaigns that have been sent out. To do this:

 

  1. Click Campaigns.
  2. Click Status Sent to narrow your search.
  3. Click the link icon to the right of the email's name.
  4. Copy the URL

You should be able to then paste the URL within the website. I hope this helps. Let us know if you have any further questions.

Capture 1.png

 

Lucas_D
Community & Social Media Support

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Occasional Organizer

Re: 3rd Party Email Archiving for Compliance Purposes (Global Relay, Smarsh)

Thank you for the reply. Linking to the campaign is unfortunately not sufficient. We would need either the full email list present in the bcc field (which per your support is not possible) or for each email to be routed to global relay in addition to going to the intended recipient. Is this possible?

CTCT Employee

Re: 3rd Party Email Archiving for Compliance Purposes (Global Relay, Smarsh)

Hey @GregH071,

 

Unfortunately at this time this feature is unavailable. I do apologize for any inconvenience.

 

Please let us know if you have additional questions. Thank you for using Constant Contact, have a great weekend!

 

Evan G.
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!