cancel
Showing results for 
Search instead for 
Did you mean: 

A way to personalize? (ie mail merge)

SOLVED
Honored Contributor

Re: Coupon help

Hi Lisa,

 

What I would suggest is that you export your contacts into a CSV file and add a Custom Field column to the file. In that column, add a coupon code for each of your contacts. Once added, upload that file and update your contacts with that coupon code.

 

When creating the email edit your coupon block and on the left, click Contact Details. Add the Custom Field that contains the coupon code.

 

Sample text for your coupon could read "20% off your next order when using Coupon Code: 123345. Coupon is valid in store, via our website  and email or over the phone.

 

We have a lot of templates which include Coupon blocks at the bottom, some them include: "Retail Pack - Retail Newsletter", "Promotions - Modern" and "Newsletters - Business and Technology"

 

 

I hope this helps,

Jarrad

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution"

Are you on Twitter? Follow me here!
Occasional Participant

mailto: hyperlink -- variable email addresses

my contact database includes fields containing the name and email address for the sales rep who handles that particular contact.  there are several different sales reps, therefore different contact records contain different names & email addresses in those fields.

 

within my email, i wish to close with:

"sincerely,

<sales rep name> (no problem there)

<sales rep email>  ---> here's the problem.  i want to use the variable field containing the sales rep email address, and have it be an active "mailto:" hyperlink.  is is possible to accomplish this, with the hyperlink url being a variable field?

 

any assistance much appreciated.

Honored Contributor

Re: mailto: hyperlink -- variable email addresses

Hi Daniel,

 

I was wondering if you could provide a little more information as to what you're trying to do.

 

Do you have your sales reps as verified addresses that each send out emails from your account on their behalf?

 

Thanks,

 

 

Jarrad

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution"

Are you on Twitter? Follow me here!
Occasional Participant

Re: mailto: hyperlink -- variable email addresses

all our sales rep email addresses are verified on our account.  we do not however send any emails with an individual sales rep as the official sender or the reply to recipient...instead we use a generic address as the sender.  the goal is to continue to send a single email to all the appropriate contacts at once, regardless of the sales rep handling them, but to incorporate their specific sales rep's name & email address in the content of the email.  the only difficulty lies in making that email address an active hyperlink.

Honored Contributor

Re: mailto: hyperlink -- variable email addresses

Hi,

 

Unfortunately, there is not a way to send a single email and have that email automatically populate with a sales rep's individual email address. All contacts sent that email would receive the same email with the same email address in the content of the email.

 

If you wanted each sales rep's email address to appear for their specific clients, you would want to segment your lists so that each sales rep had their own list. In each list would be that sales rep's contacts.

 

Once the lists have been segmented, you would create an email and then make a copy of that email for each of the sales rep's list.

 

You would then have two methods for adding the sales rep's email address to the email:

 

You could manually edit each of the copied emails and manually insert a sales rep's email address into a copy by:

 

1-Typing in the email address into the block

2-Highlighting the email address

3-On the left, click the Link icon.

4-Under Link Type, select "Email"

5-Enter in the email  address and click Insert Link

 

 

The other method is to add a custom field for each contact which contained that contact's sales rep's email address. You can have up to 15 custom fields. An Example would be:

 

Custom Field 1-Sales Rep A

Custom Field 2-Sales Rep B

Custom Field 4-Sales Rep C

Etc.

 

Once the custom fields are populated, you would then add them to each copied email by:

 

1-Editing the block

2-On the left, clicking Contact Details

3-Select Custom Text 1-15 for each email

 

When adding as a custom field, the addresses would not be clickable. However, most email clients will automatically make the email address a clickable link when received by the contact.

 

I hope this helps,

Jarrad

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution"

Are you on Twitter? Follow me here!
Occasional Participant

Re: mailto: hyperlink -- variable email addresses

thanks for the help.

 

Contributing Solution Provider

Re: A way to personalize? (ie mail merge)

Kim,

 

Yes, one of the best features about Constant Contact is being able to personalize your emails.  I would suggest you read FAQ 1346, 3052, or 3575 for further explanation.

 

To access the FAQ section, simply log in and then click on the "Help" at the very top of the page.

 

Best Wishes!

Maureen Dudley
Dudley & Nunez Communications
Master Certified Solution Provider
Highlighted
Occasional Participant

Subject Customisability

Hey Everyone.

 

Just wondering if it was possible to edit the subject of an email??

 

So instead of saying 'Generic Newsletter' it says '[name] blah blah blah'. Can we also pull contact info and put it into the main body of the email, not just the subject?

 

This would be greatly helpful as it would personalise the emails to a much higher extent, and get noticed a LOT more.

 

Joe

 

PS: Sorry if this has already been asked, i just couldn't find anything on it and as i'm very new this seems to be the best place to find information.

Honored Contributor

Re: Subject Customisability

Hi Joe,

 

We advise against using a contact's name in your subject line because that is a tactic you will often see in unsolicited mail. . We do allow you to add contact details to the body of your email. To do so:

 

  1. Go to the block where you want your contact detail to display.
  2. Click the Edit icon Edit.
  3. Place your cursor where you would like the Contact Detail to appear.
  4. In the Insert section in the left sidebar, click the Insert Contact Details icon Insert Contact Details
  5. Select the desired Contact Detail or Custom Field # ("Custom Text").

    Note: Even if you have named your custom fields, these names will not appear in the "Insert ContactDetails" menu; instead, you will see "Custom Field #." The Note field is not an option to add into the email.
  6. Click Save.

 

I hope this helps!

Jarrad

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution"

Are you on Twitter? Follow me here!
Occasional Participant

Re: Subject Customisability

Thanks heaps for that Jarrad, works a treat!

 

Just one question though, what would show up if the field is empty?

 

Say there name field was empty (for whatever reason) what'd it say?