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ACCOUNT CANCELATION

New Member

ACCOUNT CANCELATION

Hi, I understood that you was offering me a free trial, sorry it was my mistake to open an account with Constant Contact, so I request you please cancel my free trial and closed my account, thank you for your services.
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3 REPLIES 3
Administrator

Re: ACCOUNT CANCELATION

Hello @IvanP47. Trial accounts will automatically end after the 60-day trial period and you do not need to take any action on your part. Also, since we do not collect credit card information during the trial, there will be no charges associated with the account. 


Caitlin M.
Community & Social Media Support

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Occasional Visitor

Re: ACCOUNT CANCELATION

Hi, I just did the same, signed up on the free trial and card details were asked. Can you tell me how I can cancel this subscription and I do not want to be slapped with any fee.

Tags (1)
CTCT Employee

Re: ACCOUNT CANCELATION

Hi @First-NameL79834,

 

Thank you for reaching out to us through the Community. We do require that account cancellations be done through our Billing department by phone. While we do request a call to cancel - calls take a few minutes or less, and we will not pressure you to stay active if you do not wish to do so. The Billing department's information can be found by clicking here.

Lucas_D
Community & Social Media Support

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