I have been a paying customer for a 3+ years and now cannot get access to my past Constant Contact information. If I don't choose to move ahead with the email options, at least let me have access to my past information so I can download it off your servers.
Thank you for reaching out to the Community! When you cancel your account we give all of our customers 90 days to retrieve their information before we completely delete it from our system for security reasons. I see that you have cancelled your account recently with us so you are able to log in and retrieve the information you are looking for. You can also see all of your contacts and export them by clicking inside your sent newsletters. If you need further assistance, please call our Support team who will be happy to assist.
Zoe H. Community & Social Media Support
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
You can post a new message in the Community or find us on Twitter Mon-Fri 8am-8pm ET, Sat 10am-8pm ET, & Sun 10am-6pm ET. We've got real people waiting to help you out. Click below to start a conversation!