I apologize for any confusion there may be with the status on your account. I have taken a look at your account and can see you have also connected with our Billing Support about this as well. Though this disable was put in place by our Account Review Department, the agent you spoke with did send a follow-up email to the contact on file. Did you receive this email? I would suggest responding to that email directly with any further questions.
Frankie.P Community & Social Media Support
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