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Account Suspended & Deactivated

Member

Account Suspended & Deactivated

My account has been suspended and deactivated, don't know for what reason.

 

I enrolled for a paid version and scheduled a campaign, whereas the campaign wasn't executed, instead, I received a alert stating "My account has been suspended" and now I am unable to log in as my account is deactivated. I am trying all the support numbers but none of them are valid.

 

Kindly look into this on priority and help me with a resolution.

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Moderator

Re: Account Suspended & Deactivated

Hi @user74744 

 

Thank you for reaching out to the Community! I can completely understand the importance of being able to use your account as easily as possible. After taking a look at your account I can see you are currently flagged for an account review. I apologize but for your account security we do ask that you call into our support directly as we are unable to assist with this review here in the Community. What is the number you were calling? Our Account Review specialists can be reached at the hours and numbers listed here.


Frankie.P
Community & Social Media Support

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