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Account owner

Occasional Contributor

Account owner

How do we change account owner?
3 REPLIES 3
CTCT Employee

Re: Account owner

Hello @JosephB58,

 

Thank you for reaching out to us.  In order to change the account owner, you will want to make sure you update all of the categories in the My Account page to the new owner's details.  Also be sure to have them set a new security question as this will make sure we can quickly and efficiently assist them with and account sensitive matters over the phone.

 


Briody_W
Community & Social Media Support

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Occasional Contributor

Re: Account owner

I still don't know how to change the owner

Highlighted
CTCT Employee

Re: Account owner

@JosephB58

 

Thank you for your reply! If you have access to login under the current Account Owner's credentials, you can follow these steps to change the information. If you are unable to login as the current Account Owner, please give our support center a call and we can go through the necessary steps to get this updated for you. You can click here for contact information and available hours.

 

In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can!


Taryn Leinweber
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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