Showing results for 
Search instead for 
Did you mean: 
Due to an issue with YouTube, inserting videos in your emails is showing an error. Until they are able to resolve this issue, we recommend using a different video hosting service. We will continue to monitor this outage and update you as we have more information.

Account sleep

Occasional Contributor

Account sleep

There is any chance to temporarily suspend our  account for less payment? And we can start to pay a full fee when we start the activity again? Thnx

Tags (2)
CTCT Employee

Re: Account sleep

Hi @ZsuzsannaK,


Please contact Billing Support and they can assist you with options for your account. They are available Monday - Friday, 7am - 9pm ET.

Nichelle M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.