You deserve the best.
Beginning Saturday 2/15 we will be upgrading our phone system to ensure we are providing you with the best possible experience.
Due to this upgrade, we will be limited to Chat support only on Saturday from 10-8 pm ET.
On Monday, President's Day, we plan to have both Chat and Phone support available from 10-6 pm ET on the new system.
Thank you for your patience while we make these important updates.
When previewing an EVENT campaign email invite, it shows a line for preheader text, but when editing the Message Settings/Header, there is no option to add Preheader text. Am I missing another way to do this?
Hello @LindseyKFNI. You are correct. The Message Settings/Header does not have a place to add preheader text when creating an event invitation. You can add a block of text to the very top of the invitation which would display as preheader text in the inbox. This is great feedback and I will send over this request to our Product team.
has this been fixed yet? still no way (that I can tell) to add preheader (even though in the "preview" it shows the placeholder for one)
Thank you for checking in to see if there has been an update to this. At this time, there is no way to add a preheader to an event invitation, but I have submitted your feedback to our development team so that they know you're looking for this feature!
If there's anything else that we can help with, please let us know.
Will your development be able to allow us to add Preheader text in the Edit Message Setting/Header? If it shows up in the preview I find it somewhat frustrating that it cannot be added in the Edit fields. It can't be that difficult to add can it?
Thank you for reaching out to us today! While I do not have any updates for this request, I will make sure to send over your feedback to our Product team.