cancel
Showing results for 
Search instead for 
Did you mean: 

Add Registrant

All Star

Add Registrant

How can I add a second registrant to someone's event registration?
2 REPLIES 2
CTCT Employee

Re: Add Registrant

Hello @mikwilpar,

 

Thank you for reaching out to the community!

 

When a registrant wants to add a guest the following steps need to be performed. First, the registration for this person will need to be canceled. Then they will simply need to register for the event again with the proper information. Below I have included a step by step process to complete the cancellation of a registrant.

 

To change a registrant to a Cancelled status:

 

1. Open the dashboard for your event.
2. Click "View / manage registrants" on the right-hand side of the Registration section (see image below).

Dashboard.png

3. Choose "Registration" from the first drop-down menu.

4. Choose "Cancelled" from the second drop-down menu.

5. Check the boxes next to the registrants whose status you would like to change.
6. Click Update to confirm your changes.

 

To edit registrant or guest information:

 

  1. Follow steps 1-2 listed above
  2. Find the registrant you want to make changes to.
    Note: Guest information will not display on this screen
  3. Click the "Details" link for your registrant on the right-hand side of the page.
  4. Click "Edit Registrant Details".

From this screen, I can also change:

  • The registrant's first and last name.
  • The registrant's email address.
  • The registrant’s personal information
  • The first and last names of any guests that the registrant is bringing.

 

I hope you find this information helpful. Please let us know if there is anything else we can do for you.

 

-Curtis P
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
All Star

Re: Add Registrant

Very helpful.  Thank you!!