Hello! We had this same issue and the Constant Contact help desk gave us this fix:
If you add this text to the end of the URL that comes up when you click on 'Register someone' from the dashboard, it will reload the page and allow you to register someone after the registration has closed.
So be sure that the very end of the URL for that registration link looks like this: '=&c=&ch=&condition=SO_OVERRIDE'
Thank you for reaching out to us through the Community. I am sorry to hear that you are experiencing this issue. I will like to look into this further for you and try a possible workaround to see if we can get your attendees to register for your event. Please email us at social_support(at)constantcontact(dot)com with the Event title and a reference to this post. Thank you.
We have this same issue. I cannot register anyone now that the event has ended. Plus I want to make sure the autoresponse is not sent to the attendee. Help, please!
Update: I'm able to use the tip above (adding to the URL) but I want to be sure the autoresponse is not sent out before I register anyone. Anyone have an answer?
Thanks for reaching out to the Community! Are you referring to the automatic registration confirmation email that goes out when someone registers, or do you have another autoresponder set up?
Yes. I tested it by registering myself, and I received a confirmation that I had registered for the event. I wouldn't want a guest to receive that.
In my case, there was only one couple - and it turns out I don't have their email.
But in the future, after the event, I'd like to be able to register guests who attended but didn't register without them getting that notification. Thanks!
The Confirmation for an event registrant will send out automatically to any new registrants. This includes those who are added after the event has closed. Under the event settings tab you can edit the text of this message. If you have any further questions do not hesitate to reach out.
The option to edit the registration notifications is grayed out. There needs to be a way to turn this off - or even edit it. I can only change the registration form (which is not what I need to do) and/or change the landing page.
I'd also love to be able to register people for the event even if I don't have their email address.
Thanks for your help!
Thank you for the feedback! That's exactly the kind of information we need to be able to pass on to our design team, so that they know what kind of features people are wanting and needing. I'm adding your comments to both of those requests now! If you have any other advice on how we can improve the product, please feel free to let us know!
Thanks for the feedback.
Thought you should also know that there is no "Accepted Solutions" option available. See the attached screenshot.
The "Accepted Solutions" button is only viewable to the original poster in a thread. This is why you do not see the option - because you are creating a comment on this thread and not the original post. I apologize for any confusion not seeing this button may have caused!