I've watched the tutorial, read the comments, and I'm still getting no where. Everything says that there is supposed to be an Inserts tab on the left side when I'm creating or editing an email campaign. But there isn't!!! The three tabs that I see are "Build", "Images", and "Colors" HELP!
Solved! Go to Solution.
Hello @OwenD68. I'm sorry that you were not able to add a PayPal Payment button. The video that you watched is referencing a tool that was available on our previous editor. At this time, our next-generation editor, which you are using, does not have the ability to create a PayPal Payment button.
What we recommend is that you use one of our buttons in your email and link it directly to the product or service that you are selling. This link will be found in your PayPal account. I will put in feedback for you regarding the request to have a PayPal Payment button tool in the next-generation editor.
Must be something else left behind in your previous editor version, because there was no "accept solution" button or link in the bottom right corner of your post.
Thanks for getting back to me.
Thank you for your feedback! We still have articles and posts relating to our previous editor available as some people are still using that editor. That said, I will be happy to pass your feedback to the appropriate department for review in case there is anything that can be done. We definitely don't want to waste our customers' time!.
Yeah, this is NOT solved. Why would you take away this feature. I want to add a PayPal button. When I ask Sales, they say "Yes"...and you say "NO". Pft.
I apologize for any inconvenience not having a built-in PayPal payment feature may cause. I also apologize if a sales agent gave the incorrect information. It's possible they were thinking of the feature in our second-generation editor. I can say that as a workaround you could insert an image file of a PayPal button and then link it to a PayPal payment page taken from within your PayPal account.
I will also track in your account that you are interested in a built-in PayPal feature in the third-generation editor so it will be seen by our developers.
Yeah, that doesn't work. First, there is no such thing as a PayPal Payment Page unless you create an entire application...which I am not going to do. It's seems amazing that you would ADD friction when migrating from 2nd to 3rd generation...and for eCommerce...this really needs to be fixed.
PROBLEM NOT SOLVED.
Hello @SteveG3083. I'm sorry that you are not able to insert a PayPal button while using our third-generation editor. We have tracked this feedback in your account and sent it over to the appropriate team. Please let us know if there is anything else that we can assist you with.