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Address display

Occasional Visitor

Address display

Hello, I am a Small Business owner, using Constant Contact to assist with email blast creation, etc. One thing I noticed today while creating an design and viewing it in Preview, I saw my address listed at the bottom of the design, that I use as a Physical business address, although my business is Virtual for the time being. This is my home address as well. Naturally with the business being Virtual, I won't have customers coming to this address, my home. How can this be rectified? I use Google Business, but I'm given the option to have my address displayed to the public or potential customer's, by selecting an option that says something like...do you want your address displayed to the customers.... Please provide this option going forward. Thank you, Ajia Parham Parham Enterprises
3 REPLIES 3
CTCT Employee

Re: Address display

Hi @AjiaP,

 

That's a great question! Because a valid physical address is legally required to display in your email campaign's footer it can't be entirely removed. However, you can use a PO box for your company if you're not comfortable using your home address.

 


Nichelle M
Community & Social Media Support

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Occasional Visitor

Re: Address display

I am not completely satisfied with Nichelle's response.  I am using CTCT for a non-profit volunteer organization that I am involved with.  None of us volunteers want our personal address on the emails that we send to our members, and we do not have a PO Box.  Isn't there a way around putting in an actual physical address?  

Moderator

Re: Address display

Hi @MariaP234

 

I can definitely appreciate not wanting your home address made public for your business. We do understand, but a legitimate physical address is required by law. We are not able to hide or make the physical address optional. As Nichelle said above, you can set up a PO Box if you do not have one and use that instead. I apologize for any inconvenience.


Frankie P.
Community & Social Media Support

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Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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