I deeply apologize for this experience. It certainly is not the treatment we want to give our customers. I appreciate you taking the time to let us know about this. I have reviewed your interactions with our representative and will make sure they are given the appropriate feedback. I have also left you a voicemail in response. Please feel free to reply to this message or to reach out to Support with any questions or concerns.
Thank you again,
Liz M. Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
You can post a new message in the Community or find us on Twitter Mon-Fri 8am-8pm ET, Sat 10am-8pm ET, & Sun 10am-6pm ET. We've got real people waiting to help you out. Click below to start a conversation!