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Already have a CC account

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Occasional Visitor

Already have a CC account

Hi! My name is Kristel Gopar. I already have a CC account but I´ve just found out that my account doesn´t work with the app Join my List for Facebook so I was kind of "forced" to create a new one in this website...I´m not so satisfied with this process, now I´ll have to use both accounts, just one or what!!! I couldn´t find an app that works with the account I already have...also if there´s someone that could help me in my language will be awesome! Thanks!!!!
3 REPLIES 3
Honored Contributor

Re: Already have a CC account

Hello @SportP

 

I am sorry to hear that you were unable to set up the Join My List application on Facebook.  I would like to look into why this is not working for your previous account. Can you send us an email to social_support(at)constantcontact(dot)com with the username on your account, a link to the Facebook page that you are trying to add the application to, and a reference to this post.  

 

It looks like you are looking for support in Spanish as well, feel free to send your email in Spanish if that is easier for you.  We do have a moderator here @Natalie_B who is fluent in Spanish.  You can also call in to our team and ask to speak to someone in Spanish to get to someone who can help you.   

Occasional Visitor

Re: Already have a CC account

Hola!

 

Gracias por el apoyo!

 

El asunto es que mi cuenta de ConstantContact.com.mx NO tiene la integración a Facebook, lo cual verdaderamente limita la manera de recopilar información de nuestros usuarios...he contactado al soporte de mi región y me dicen que no saben si habrá alguna integración posterior a estas redes que hoy en día son sumamente importantes para el impacto de una marca y/o empresa...

 

Mi cuenta en CostantContact para mi país es y quisiera poder integrarla, sin necesidad de tener otra cuenta constantcontact; a todas nuestras páginas de Facebook de manera personalizada a:

 https://www.facebook.com/ciclismodf/?ref=hl

https://www.facebook.com/biciexpo/?ref=hl

https://www.facebook.com/AvanttiOficial/?ref=hl

https://www.facebook.com/GranFondoMex/?ref=hl

https://www.facebook.com/sportandperformance/?ref=hl

 

Espero puedan apoyarme a dar solución a este tema,

 

Saludos!

 

 

Moderator

Re: Already have a CC account

Hola @SportP,

 

¿Por favor puede enviar un correo electrónico a social_support(arroba)constantcontact(punto)com con la mejor información de contacto para usted? Voy a pedirle a alguien que esté familiarizado con ambos sistemas ponerse en contacto con usted para hablar de ellos y ver lo que podemos hacer para ayudarle. ¡Gracias!

Natalie B.
Social Media Marketing Manager
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