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Anchoring

Top Answer
Hayley_L
CTCT Employee

Hello @DebbieH23,

 

We do not offer anchor links in our editor due to many email clients and devices no longer supporting them. I can see how this could be a useful feature for our customers but we want to have a product that works across all email clients and devices and having a feature that only works for a few is not desirable. I encourage you to view our post about why you should not include anchor links in your emails and what you can do instead to point your contacts in the right direction.


Highlighted
Occasional Visitor

Re: Anchoring

Same here I would have stayed with 

Regular Visitor

Re: Anchoring

Please add my complaint to the list of those who REALLY don't like the new editor's lack of anchors. It's one of the reasons I've been touting CC to my HOA, and it is a major disappointment to hear that they are gone.


@Hayley_L wrote:

Hello @DebbieH23,

 

Unfotunately we no longer support anchor links as many email clients are no longer supporting them due to certain display issues. We can track your feedback for now and apologize for any inconveniences.


 

CTCT Employee

Re: Anchoring

Hello @GrandeNorth,

 

Thank you for reaching out to the Community! We do apologize that this feature is not available anymore, and I would be more than happy to submit your feedback over to our engineering team for review. Thank you and have a wonderful Sunday! 


Zoe H.
Community & Social Media Support

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You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
All Star

Re: Anchoring

this is simply untrue. I run Android Pie and iOS 13 for test both still support anchors in their native clients. Furthermore, many of us work from a desktop, which supports anchor tags. 

All Star

anchors

Can you anchors when you are using a mobile template?
Moderator

Re: anchors

Hi @EricaH23

 

Thanks for reaching out to the Community with your question! I can understand the helpfulness anchor links can bring to your email . I apologize anchor links are not an available feature to be used in your email templates. This is a feature request I would be happy to track in your account. With that being said, I do want to also make you aware that anchor links are not supported by all email clients. Here is an article we have listing the different email clients that do not support anchor links.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Frequent Visitor

Anchor links

Are there versions that cannot create anchor links? I cannot find it anywhere. Please help ASAP. Thanks!
Visitor

Re: Anchor links

Where you cannot create anchor links?

Tags (1)
Frequent Visitor

Re: Anchor links

I cannot find where the anchor link image is. I know it should be under insert but it’s not popping up. So I’m wondering if certain versions do not have this capability
Tags (2)
Visitor

Re: Anchor links

use the alt attribute

<a href="https://..."><img src="https://..." alt="your anchor"></a>

Tags (2)