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Archive Order Broken

Honored Contributor

Archive Order Broken

It appears you've done it again.  :smileymad:

 

I used your new archive tool to create a collection of archives ( 20+).

It put the most current entries towards the bottom.

 

I now added my most recent newsletter and it seems it wants to put the most recent at the top ( where it should have been to begin with)

 

I'm guessing you changed your mind and corrected it.

 

How do I fix my archive now so they are ALL in the correct order?

 

 

 

 

5 REPLIES 5
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Administrator

Re: Archive Order Broken

Hello @Clique_Marketing. I'm so sorry that you're experiencing this issue with our new Archive feature. We would like to take a closer look into this to see what we can do to assist you. Could you please email the username of the account that has an incorrectly listed archive and a reference to this post to social_support(at)constantcontact(dot)com? 


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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Honored Contributor

Re: Archive Order Broken

I'll call your hotline.  Yesterday I was on hold for 30 minutes and gave up.

 

I thought you might be aware of the change and have a suggestion.

 

 

Thanks...

Highlighted
Administrator

Re: Archive Order Broken

Hi @Clique_Marketing. I'm so sorry that you were experiencing a long wait time yesterday. We would still like to help you with this issue and if you email us with that information we requested, we will get right to work on it. 


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Highlighted
Honored Contributor

Re: Archive Order Broken

Well it looks like my original assessment was correct, you changed your design and therefore effected the previous added archive order.

 

I would need to unarchive all of them and then select them again.

 

I just don't have time for your constant screw- ups. 

Highlighted
Occasional Contributor

Re: Archive Order Broken

We had the same problem and sorted it out with some In-line CSS:

<style>div#archiveList>ul{-webkit-flex-direction:column-reverse;display:flex;flex-direction:column-reverse}</style>


This CSS will Reverse the order so if list order was "5, 4, 3, 2, 1" it will now show "1, 2, 3, 4, 5".
I hope this helps others resolve on their site.