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Awaiting confirmation

Occasional Contributor

Awaiting confirmation

What does awaiting confirmation mean to the member? what do they need to do?
1 REPLY 1
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CTCT Employee

Re: Awaiting confirmation

Hi @SherylL15218,

 

Thank you for reaching out to us through the Community. Awaiting Confirmation occurs either when you send a confirmation email out to a contact or when you click on the option to resubscribe a contact, sending a resubscribe confirmation email to them. This status lets you know when someone has not responded yet. The contacts that are under this status need to confirm on the email that was sent out to them, that they will like to receive your mailings. Once they confirm, they will be taken out of the Awaiting Confirmation status. For more information on the different statuses we have in the Contact database, please click here. I hope this helps. Please let us know if you have any further questions. 

Lucas_D
Community & Social Media Support

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