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We had to temporarily close one of our support sites. You may experience a longer than normal wait time when calling into our support center. Remember to check out all of our available support resources including live chat for the quickest response.
Thank you for reaching out to the Community with your question! I apologize but I am not able to go into an account's billing details through the Community. However I took a peek at your account and can see you were able to get in touch with our Billing Support.
If you have any further questions please give a call to our billing department at the numbers listed. Any of our billing agents can help you get the answers you need. Here is a link to the best hours and numbers to reach our Billing Support.
Frankie P. Community & Social Media Support
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