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Background Color when Forwarding Emails

Background Color when Forwarding Emails

Is there a way to apply a background color or image that doesn't take over an email when someone replies or forwards it?

 

It appears that the background style is applied to the email body, rather than a content div, so when someone replies, the entire email body suddenly has the same background. I really feel as if there has to be a solution. I recently came from another email marketing platform and they were able to change it. I did, however, speak with three people from Constant Contact who all said it was not possible. Yet I have received an email from an organization using Constant Contact where the background does not take over the replies/forwards of the email. There has to be a way to add a white divider or white block across the entire top of the email before starting the actual design/template with the colored background. Has anyone been able to find a solution? I really don't have to resort to creating only templates with white backgrounds.

1 REPLY
Highlighted
CTCT Employee

Re: Background Color when Forwarding Emails

Hello @MainStreetCommunityFoundation,

 

Thank you for reaching out to us!  I'm sorry you are experiencing this with your replies.  We are actively collecting feedback on this issue and I would love you pass it along to the appropriate teams for review.  Could you please send us an email to communitysupport(at)constantcontact(dot)com with the email client the email was replied from(The @email.com should be more than enough), The email client you received it to and a screen shot of how the email looked when you received it?  I do apologize for the inconvenience.

 


Briody_W
Community & Social Media Support

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