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Happy Turkey Day! In recognition of Thanksgiving our Support office will be closed Thursday (11/23). We will be open Friday (11/24) for limited hours (10:00am - 6pm ET) and will be back to normal hours on Monday (11/27).

Billing Activity

Billing Activity

For the past few months now, I've been having trouble accessing billing activity for the past 30 days. Showing past 60 days is fine, but 30 seems to through it for a loop. I just received a "Oops! Something went wrong." message.
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1 REPLY
CTCT Employee

Re: Billing Activity

Hello @CommunityChristian,

 

 Thank you for contacting the Community! I'm sorry that you're having trouble with accessing your billing activity for the past 30 days. I know how frustrating that can be. Here are a few troubleshooting tips that you could try:

 

  1. Try to log in using login.constantcontact.com. This will bring you right to the login page.
  2. Close your browser out completely and open a new browser window. Sometimes all the browser needs is a refresh in order for it to work properly.
  3. Try opening in a different browser.
  4. Use an incognito or private window. If you are able to access your account using an incognito or private window, then there might be an issue with a third-party plugin. Please see this article for more information on disabling plugins.

If these steps do not work please email us at social_support(at)constantcontact(dot)com with the troubleshooting steps you have tried and a reference to this post.

 

Thank you!

 

Mariah_P
Community & Social Media Support

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