I'm very sorry that you were not able to resolve that issue with billing. Unfortunately, because it is a billing related issue, we cannot handle those sensitive cases on the Community forum, due to account security. We highly recommend getting ahold of our Billing Specialists as soon as possible to resolve the issue. Here are their hours and phone numbers. Again, I'm very sorry we cannot handle billing issues here.
Gwendolyn B Customer Engagement Specialist If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!