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Billing question

Occasional Visitor

Billing question

We have cancelled our account and just received a receipt for this month's payment.

 

Please credit our account charges to our credit card.

 

Thanks

 

account:

 

 

 

 

1 REPLY 1
Moderator

Re: Billing question

Hi @DanielB388

 

Thank you for reaching out to the Community! I took a peek at your account and can see you were able to schedule your account to be canceled. I apologize for any confusion there may be with the recent charges you have received. For your account security we would be unable to authorize any billing changes through our Community. Because of this, I suggest reaching out to our Billing Support directly for your credit refund requests.


Frankie P.
Community & Social Media Support

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