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Billing

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New Member

Billing

I was told I could send unlimited emails to up to 500 contacts for $20 per month.

 

I have not exceeded 500 contacts in any one email, but you have changed my billing to $55 per month without my authorization.

 

This is not acceptable.

3 REPLIES 3
Moderator

Re: Billing

Hello @StevenG852. Thanks for reaching out to us. Unfortunately, for the security of your account, we are not able to discuss your billing through the Community. We suggest that you contact our Billing department who would be happy to discuss your monthly billing with you. Here is a link to their numbers and hours of operation. 


Caitlin M.
Community & Social Media Support

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Occasional Visitor

Re: Hello Constant Contact Community!

Hello, I am new constant contact user. 10$ per day is 500 contacts right? can I send to other 500 contacts te next day?

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CTCT Employee

Re: Hello Constant Contact Community!

@JerryP889

 

Thank you for reaching out to the Community!

 

You can send as many emails as you would like to up to 500 addresses starting at $20/month. Click Here for our pricing page. If you have additional questions about how our billing works, please feel free to give us a call. You can Click Here for our contact information.

 

Thanks and have a great day!

Evan G.
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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