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Billing

Regular Visitor

Invoice

Hello,

 

I need a receipt for charges at the time the charge is made. Currently I am provided with an invoice within maybe a week or so after you have charged my card, which is not timely enough for me to reconcile with my company.

 

Regards,

Barbara

CTCT Employee

Re: Invoice

Hello @BarbConley,

 

Thank you for reaching out to us about getting invoices!

 

You can get an invoice for your Constant Contact account at any time by following a few easy steps.

 

First log in to your account then you will need to hover over the silhouette head icon at the top right corner of your screen. Choose "My Account" from the automatic menu and this should load your account details. At the lower left side of your screen you will see a "View Billing Activity/Statements" link. This link will allow you to view billing invoices from any date and allow you to email or print them right from this screen.

 

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You are also welcome to call our billing team and they will be happy to assist you in getting these invoices sent to your email.

 

I hope that this was helpful and you are always welcome to reach out to us if you need anything in the future!

 

 

 

 

-Curtis P
Community & Social Media Support

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Tags (2)
Occasional Visitor

Need to see my bills for 2017

Hi, I am administrator of hagabraten, and need to see my bills for print out. It is supposed to be an option in the upper right corner, but is not. How to find my bills?
CTCT Employee

Re: Need to see my bills for 2017

Hello @ChristianR37,

 

Thank you for bringing your question to the Community!

 

You should be able to access this information by going to the "My Account" section of Constant Contact. Click Here for a support article that goes over this process. If you are not seeing the "My Account" section after hovering your mouse over the profile icon on the top right hand side of the page then I would suggest trying on a different web browser.

 

I sure do hope that this helps but please let us know if you have additional questions. Thank you for using Constant Contact, have a great day!

 

Evan G.
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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Regular Visitor

2018

Invoice for 2018 How do I pull it up for the year?? We'd like to pay the invoice for the year. Or, can someone send it to me by email? 

Highlighted
Moderator

Re: 2018

Hello @shapishap. Thanks for coming into the Community! You can find how to locate your invoices by following the steps outlined in our Knowledge Base article here. If you have further questions about your invoices or any other billing questions, please contact our Billing department at the phone numbers and hours listed here


Caitlin M.
Community & Social Media Support

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