I called support about not being able to send a preview email of the campaign I created this morning. I was told it was because our account is suspended b/c of non-payment. Could you send an invoice to myself and my director of sales, Suzanne .
To start you will want to make sure you are logged in as the account owner, not a user.
Click My Account > My Account >View Billing Activity/Statements and select a timeframe. Then you can print using the "Print" option on the right.
Hope this helps!
Thanks for posting here. In order for you to obtain your invoice, you can call our Billing Team at 1-855-229-5506. You can also follow these steps once logged into your account:
Hope that helps!
I need to print a statement for 2014 but it won't allow me to go back that far. Can I get that some other way?
Thanks for posting about this. You do have the option of viewing or pinting invoices from within your account if you would like. To view and print these click My Account > My Account > "View Billing Activity/Statements" >and select a time period. You should be able to find an invoice from 8/5 and print it.
Our billing team will be able to get you an invoice from that far back if you would like. Please give them a call!
I do apologize you are not able to print your bill. It sounds like you are on the right page. I hope these screen shots and instructions help. If not please let us know and we can email it to the Billing address on the account.
I truly hope this helps,