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Both your Phone Lines & Chat is down?

Occasional Visitor

Both your Phone Lines & Chat is down?

Need to cancel and it is impossible to get a hold of your company here in the US.  Tried every US phone number and getting "This line is no longer in service".  So I tried the chat instead, but it's been saying "Please hold while we connect you to an agent." for the last 10 minutes.  What gives?


CTCT Employee

Re: Both your Phone Lines & Chat is down?

Hi @JohnC10093,


Thank you for reaching out to us on the Community! We are so sorry you have been experiencing issues getting in contact with our billing department. What numbers have you been dialing? Here is the most accurate list of our support numbers with their direct line being: 1.855.229.5506. Again, we apologize for any confusion and thank you for reaching out to us!


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