We're sorry about that and glad you reached out! In order to remove all the bounces in a particular bounce report, you'll need to make sure the display is set to All Bounce Types. This will display all the bounces in the report. Then you can check the box next to each email address you want to remove. It's important to note, however, that you'll first want to review the bounce Reason before selecting a contact to remove. For example, you wouldn't want to remove any bounced email addresses listed as Mailbox Full or Vacation/Auto-Reply.
After checking the boxes just click Remove Emails to unsubscribe the bounced email addresses from your email list and remove the addresses from your account:
Nichelle M Community & Social Media Support
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
In addition to what Nichelle said, you might not want to remove "Other Bounce Type" either. If you take a good look at some of those contact's Engagement records, you'll see that after registering an Other Bounce, they also registered an Open. That's always driven me nuts, but it's the truth.
You can post a new message in the Community or find us on Twitter Mon-Fri 8am-8pm ET, Sat 10am-8pm ET, & Sun 10am-6pm ET. We've got real people waiting to help you out. Click below to start a conversation!