Would appreciate some help or guidance here.
I'm finding that various recipients of my org's emails are getting reporting emails with the footer overlaid into the body of the email. This is happening, on occasion, with the Test Email footer as well.
Here's an example (please ignore the red overlaid graphics). Any idea what is happening here?
Hello @WandaR05112. I'm sorry that some of your recipients are seeing the footer display incorrectly in your email. I'd like to ask a few questions in order to assist you further.
If you could get some additional information about how your recipients are viewing your email, we would greatly appreciate it so we can continue to help you with this issue.
I am sorry to hear you have experienced the same issue. I checked in with our upper level support and the issue described in @WandaR05112's post was investigated and resolved. Is this something you have experienced recently? We definitely want to make sure everything is working correctly. If you could email us at social_support(at)constantcontact(dot)com with your username, an example screenshot of the issue and the name of the campaign it originated from we can look into it further.