Showing results for 
Search instead for 
Did you mean: 
We had to temporarily close one of our support sites. You may experience a longer than normal wait time when calling into our support center. Remember to check out all of our available support resources including live chat for the quickest response.

Bug with automated emails

Regular Visitor

Bug with automated emails

An old email of mine was unintentionally sent out this morning. I believe it happened because I accidentally deleted an automated email and then restored it. Just FYI that you should probably file a bug report.
CTCT Employee

Re: Bug with automated emails

Hey @CentralCoastBride,


Welcome back to the Community! Thank you for reaching out to us. I'd be happy to let our next level support know there was an issue with one of your Autoresponders, but first I might need a little more information about the issue. Was the Autoreponder paused or deactivated when you accidentally deleted it? And when you restored it, did it automatically go into an Active status? 


Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
Still need help?
You can post a new message in the Community or find us on Twitter Mon-Fri 8am - 8pm ET. We've got real people waiting to help you out. Click below to start a conversation!