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Bulk Permissions

Visitor

Bulk Permissions

For some reason a large amount of my contacts are imported with no permissions set.  Even when I delete them and try to import them again they are still imported with no permissions set.  Please help there are too many to update this individually.

3 REPLIES 3
CTCT Employee

Re: Bulk Permissions

 

Hi @LaurieR27829

Thanks for joining us in the Community, and I certainly agree it would be helpful to change these contacts permission in bulk. Sometimes this can be affected by people that have registered for your event and haven't requested to receive emails from your account overall. 

 

We have forwarded this to our upper level support team and they will be reaching out to you directly within four business days. If you'd like to follow up on this please reach out to us here

 

Brian_H
Community & Social Media Support

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Re: Bulk Permissions

Hi there, I am having the same problem.  Had an event and they all needed to sign up before then at the event they signed forms to get emails and they aren't getting one as all the permissions are not set.  This is VERY time consuming


@Brian_H wrote:

 

Hi @LaurieR27829

Thanks for joining us in the Community, and I certainly agree it would be helpful to change these contacts permission in bulk. Sometimes this can be affected by people that have registered for your event and haven't requested to receive emails from your account overall. 

 

We have forwarded this to our upper level support team and they will be reaching out to you directly within four business days. If you'd like to follow up on this please reach out to us here

 



to do it one by one.  Please tell me you have a way to do this as I see this has been a request that subscribers have asked for since 2013 !  Thanks! 

CTCT Employee

Re: Bulk Permissions

Hello @LifeCoachFinancial,

 

Thank you for reaching out to the Community! I apologize for any inconvenience this has caused you. Can you please email social_support(at)constantcontact(dot)com your username, a reference to this post, and the title of your event so that we can get this to our upper level of support for assistance on getting permission for these email addresses? 


Zoe_H
Community & Social Media Support

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