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Tomorrow morning (8/26) from 07:00 AM - 08:00 AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 07:00 AM and logging in after 08:00 AM ET. Thank you for your patience while we make these updates.

CC is freezing up and not saving my work

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Visitor

CC is freezing up and not saving my work

Will not allow me to save changes, shows two images on the screen
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1 REPLY 1
Moderator

Re: CC is freezing up and not saving my work

Hi @ESRDNCC

I can understand how this is frustrating! Can you help with some details on what is happening?

 

- What browser are you working in when this happens?

- You mention two images--what do these look like? Is there any error message?

- What actions are you taking when this happens? Adding contacts, editing an email, etc?

 

If possible I would highly suggest testing in another browser on the same computer. This will help us narrow down what is happening for you!

 

Thanks, 

Hannah M.
Community and Social Media Support

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