cancel
Showing results for 
Search instead for 
Did you mean: 

CC needs more customer service reps

Occasional Visitor

CC needs more customer service reps

I called about an account problem and waited on hold for 20 minutes before giving up. I will try again tomorrow but that's not acceptable.
Tags (2)
2 REPLIES 2
Highlighted
Occasional Visitor

Re: CC needs more customer service reps

No opportunity to leave a message and no email link.  Ugggh.

Highlighted
Administrator

Re: CC needs more customer service reps

Hello @davids6799. I apologize for the wait time you experienced yesterday. We suggest calling our Support team earlier or late in the day when our wait times are lower. Although we do not have email support, you can also post here in the Community with your issue and we can see what we can do to help you.


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.