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CC needs more customer service reps

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Occasional Visitor

CC needs more customer service reps

I called about an account problem and waited on hold for 20 minutes before giving up. I will try again tomorrow but that's not acceptable.
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2 REPLIES 2
Occasional Visitor

Re: CC needs more customer service reps

No opportunity to leave a message and no email link.  Ugggh.

Moderator

Re: CC needs more customer service reps

Hello @davids6799. I apologize for the wait time you experienced yesterday. We suggest calling our Support team earlier or late in the day when our wait times are lower. Although we do not have email support, you can also post here in the Community with your issue and we can see what we can do to help you.


Caitlin M.
Community & Social Media Support

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