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Campaign not sent to all contacts on list

Member

Campaign not sent to all contacts on list

Hello,

 

I just sent an email campaign to a list with 6900+ contacts, but according to my report, only sent to 1105. Help?

Tags (3)
1 REPLY 1
CTCT Employee

Re: Campaign not sent to all contacts on list

Hello @JayU,

 

I took a look at your account, and I see an email that was sent out to 6,888 people, with an open rate of 1,778. When I look at this email, I see that it was originally sent to 1,105 at 7:13am and short after a resend was sent to 5,783 at 8:16. Take a look at the screenshot below and you can see that it looks like it was sent to 6,888 people in total, but was sent in 2 batches! 

 2017-03-30_17-42-36.png

 

Hayley L
Community & Social Media Support

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