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In recognition of Martin Luther King Day, our Support Centers will be open with limited hours on Monday (1/20) from 10AM ET to 6PM ET. Visit our Help Center to see all of the ways you can find answers to your questions.
Thank you for reaching out to us. I'm sorry to hear that there were issues with deliverability and downloading your campaigns. To our knowledge there haven't been any website or connectivity issues today.
Regarding your test send deliverability, did you also check your spam filter? Test sends can sometimes have issues because spam filters will find it suspicious you're sending an email to yourself, from yourself, but the source is someone else (us) entirely. Did you try sending a test to anyone else? How many test sends ave you sent out within the last 24hrs?
As for downloading a pdf or image of your campaigns, did you check to make sure they hadn't gotten sent straight to Documents, Desktop, Pictures, or elsewhere instead of the standard Downloads folder on your computer? If you're still having issues with this, I can definitely download them on my end and send them to you in an email.
William D Community & Social Media Support
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