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Can I have customers udpate their own information in a survey?

Occasional Contributor

Can I have customers udpate their own information in a survey?

I want my customers to verify their own mailing address and contact information in a survey. Can i customize it for them to view and make changes?

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Moderator

Re: Can I have customers udpate their own information in a survey?

Hello @BobT768. At the bottom of your email, there is a link that says Update Profile. When your contacts click on this link, they are given the ability to update their contact information. I do see that your form does include a space to insert/update their mailing address so I think this would be the best option for you. You may want to create an email and in it, ask your contacts to click the Update Profile link so they can make sure their information is up to date. 

 

updateprofile.png

 

Check out this FAQ as to how to create an Update Profile request email:

Encourage Contacts to Update Their Profiles


Caitlin M.
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