Remove the Constant Contact logo from campaign footer

SOLVED
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ScottW6976
Campaign Contributor

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

1 ACCEPTED SOLUTION
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.

David J

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Top Answer
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


1,330 REPLIES 1,330
Marissa_R
Marketing Legend
0 Votes

Hi Phil,

 

I've removed our logo from your emails. Moving forward, you will see that they are no longer there.

 

Take care!

SamirG1
Rookie
0 Votes

Hi,

 

Can you remove the logo from my account as well? I am a paid customer. You have my permission.

 

Thanks,

Samir

Hannah_M
Moderator
0 Votes

HI Samir,

You are all set. Please log out and then back into your account to see the logo removed from the footer of any draft or new emails. 

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
BenefitAdvisorsNetwork
Rookie
0 Votes

Please remove the Constant Contact logo from the bottom of our emails.

Thank You Much. 

Marissa_R
Marketing Legend
0 Votes

Hi Deane,

 

You're all set!

BevS8
Rookie
0 Votes

I am a paying customer. How can I remove logo "Trusted email from constant contact" from SafeUnsubscribe block in emails? How can I replace it with our company logo? I have attached our company logo. 

 

Thanks,

Luna

 

Digital Marketing Specialist

Rochester Clinical Research

BevS8
Rookie
0 Votes

RCR-Logo_color_CMYK.png

 

This is the logo. Thank you!

Marissa_R
Marketing Legend
0 Votes

Hi Bev,

 

I've removed our logo from your footer. You should be all set moving forward!

DavidL380
Rookie
0 Votes

Please remove the trusted email logo. Thanks!

Hannah_M
Moderator
0 Votes

Hi David, 

All set, the logo had been removed for you. Please log out and back into your account to see this change. 

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
RickS029
Rookie
0 Votes

Please remove footer logo from my account. You have permission to go in!

 

Thanks!


Rick

Marissa_R
Marketing Legend
0 Votes

Hi Rick,

 

I've removed our logo from your footer for you!

 

Take care!

cowgirlmag
Rookie
0 Votes

Please remove the Constant Contact logo Cowgirl Magazine.

 

You have my permission.

 

Ken

AlbertL93
Employee
0 Votes

Hello Ken,

 

The logo has been removed, next time you log in you should see the change.

 

Albert L.

KarenH760
Rookie
0 Votes

Is it possible to remove the Constant Contact Button if you are using a free account?

BriaS
Employee
0 Votes

Hi there,

 

 

I'd like to answer this question.

 

First of all, we have many buttons, which one are you referring to? The Constant Contact footer at the bottom of the email?

If your account is in trial, this cannot be removed. However, if the account is being charged a monthly fee, you can contact Support to have this removed for you.

 

To contact Support in the best way for you, please select the >Help button from top of the screen and you'll see the 3 channels of Support that we offer:

 

Chat directional.png

 

Hope that helps,

Bria
Social Support and Community
ifchamber
Rookie
0 Votes

Please remove the "Constant Contact" logo from our footer.

 

Bevin Hawley

Dana Briggs

 

ifchamber
Rookie
0 Votes

You have my permission to access the account to remove the constant contact logo from the footer of our emails.

Marissa_R
Marketing Legend
0 Votes

Hi Dana,

 

I have removed our logo from your footer for you!

 

Take care!

JonathonS54
Rookie
0 Votes

I need the Constant Contact taken off my emails. I am a paid customer. Thanks

Hannah_M
Moderator
0 Votes

Hi Jonathon,

All set, I've removed the logo for you. Please log out and then back in to your account to see this update.

 

Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
Thomasv47
Rookie
0 Votes

Hello Constant Contacts support team, I am also interested in getting the logo "Trusted email from constant contact" removed from the emails if it possible. We are a paid customer and you have my authorization to remove it and to access the account.

 

Thank you and happy holidays.

Marissa_R
Marketing Legend
0 Votes

Hi Thomas,

 

I've removed our logo for you. You're all set!

Thomasv47
Rookie

Thank you very much Marissa

Marissa_R
Marketing Legend
0 Votes

You're welcome!!

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