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Can Somebody Remove the Constant Contact Banner from My Signature?

SOLVED
Top Answer
David_J
CTCT Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


Moderator

Re: Can Somebody Remove the Constant Contact Banner from My Signature?

Hi @LizM725! I have removed the Constant Contact logo from your footer. You may have to log out of the account and log back in to see this change.


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Regular Visitor

Re: Can Somebody Remove the Constant Contact Banner from My Signature?

Could I please get the Constant Contact Banner removed from my signature?

 

Thanks,

Kaci

CTCT Employee

Re: Can Somebody Remove the Constant Contact Banner from My Signature?

Hello @RBSActivewear,

 

All set! I have removed the Constant Contact logo from the footer of your emails. You may need to refresh the page or log out and log back in to notice the update on any drafts.

Liz M.
Customer Engagement Specialist

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

Regular Visitor

Can't contact Constant Contact

I would like to remove the Constant Contact logo in the footer. I am a paying customer. But I can't contact them through their emails. No one is replying. Are they any ways other than calling?

CTCT Employee

Re: Can't contact Constant Contact

@TanT47

 

Thank you for reaching out to the Community.

 

I have removed the Constant Contact branding from the footer of your emails. Simply log out of your account then log back in for this change to go through. In the meantime, please let us know if you have additional questions.

 

Thank you for using Constant Contact, have a great day!

Evan G.
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!


Highlighted
Occasional Advisor

'Footer' on emails and surveys

This may seem very rude, so I apologise to Constant Contact upfront. At the bottom of each email I have sent, and now my first test survey, there is a message that says '...in collaboration with <logo Constant Contact> Try it free today' - we REALLY don't want that on our emails etc. Not that I don't appreciate CC - but it's our message not theirs. At least we should be given the choice whether it goes on or not. Does anyone know how I get rid of it? Please. Debbie

Tags (2)
Moderator

Re: 'Footer' on emails and surveys

Hello @DebbieVG. Since you are a paying customer with us, I can remove the Constant Contact logo from your footer. You may have to log out of the account and log back in to see this change. The logo will no longer appear in any current drafts or future emails. I am also going to send you a little more information about that footer area.


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Solution Provider

How to remove logo Constant Contact In footer

Dear Support Team , Can you please remove constant contact logo  from our footer , we are Payed customer already 

Thank You 

   

Tags (2)
Moderator

Re: How to remove logo Constant Contact In footer

Hello @Media_Digital. I have removed the Constant Contact logo from your footer. You may have to log out of the account and log back in to see this change. Let us know if you have any further questions. 


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Regular Visitor

Re: How to remove logo Constant Contact In footer

Support team,

 

We would also like the Constant Contact logo removed from the bottom of the footer. We are monthly paying customers as well. 

 

Thanks!

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