Jun 26, 2019 9:33:29 AM
UPDATED: March 2018
Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are not able to remove the entire footer from your emails.
If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.
If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.
Please let us know if you have any other questions. Thanks.
Hi @LizM725! I have removed the Constant Contact logo from your footer. You may have to log out of the account and log back in to see this change.
All set! I have removed the Constant Contact logo from the footer of your emails. You may need to refresh the page or log out and log back in to notice the update on any drafts.
I would like to remove the Constant Contact logo in the footer. I am a paying customer. But I can't contact them through their emails. No one is replying. Are they any ways other than calling?
Thank you for reaching out to the Community.
I have removed the Constant Contact branding from the footer of your emails. Simply log out of your account then log back in for this change to go through. In the meantime, please let us know if you have additional questions.
Thank you for using Constant Contact, have a great day!
This may seem very rude, so I apologise to Constant Contact upfront. At the bottom of each email I have sent, and now my first test survey, there is a message that says '...in collaboration with <logo Constant Contact> Try it free today' - we REALLY don't want that on our emails etc. Not that I don't appreciate CC - but it's our message not theirs. At least we should be given the choice whether it goes on or not. Does anyone know how I get rid of it? Please. Debbie
Hello @DebbieVG. Since you are a paying customer with us, I can remove the Constant Contact logo from your footer. You may have to log out of the account and log back in to see this change. The logo will no longer appear in any current drafts or future emails. I am also going to send you a little more information about that footer area.
Dear Support Team , Can you please remove constant contact logo from our footer , we are Payed customer already
Hello @Media_Digital. I have removed the Constant Contact logo from your footer. You may have to log out of the account and log back in to see this change. Let us know if you have any further questions.
We would also like the Constant Contact logo removed from the bottom of the footer. We are monthly paying customers as well.