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Can Somebody Remove the Constant Contact Banner from My Signature?

SOLVED
CTCT Employee

Re: Remove the Constant logo of the footer my mail marketing

Hey @GislaineD!

 

Thanks for reaching out to the Community! This help article goes over how we can remove the Constant Contact logo from the footer of the email campaigns as long as you have an active paid account. Because you already requested to have this removed, I did go ahead and remove the Constant Contact logo from your account. So any existing or future campaigns should no longer have that logo within the footer. Let us know if you have any further questions! 

 

Jessica H.

Community Support 

 

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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Visitor

Remove Constant Contact Logo from my campaigns

OMG, you guys make it incredibly difficult to send an email to the support team.  This is the only place I could find to make my request to remove your logo from my campaigns, it is absurd that I can not do this for myself.  I pay for my service and I am appalled that I have to have you remove YOUR LOGO.

 

Furthermore... I like to handle things in the moment I realize I need to do them. In searching your knowledge base I discovered you have me hostage... meaning that I have to request you to remove the logo... yet you provide no support email address for me to make this request.

 

I am seriously considering leaving constant contact due to this absolute frustration, and waste of my valuable time.

 

Regards,

 

Karen J Lewis

CTCT Employee

Re: Remove Constant Contact Logo from my campaigns

Hello,

 

Thank you for contacting the Community! I apologize for any inconvenience this may have caused you, unfortunately Constant Contact does not have an email support channel.

 

I have removed the logo from your account, if you refresh your page or log out and log back in to your account you should see the change.


Thank you,

 

Mariah_P
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
Highlighted
Solution Provider

Remove Constant Contact logo from footer

Hi

I would like to remove the constant contact logo from footer

Please help to remove the logo

 

Thanks

Tags (2)
Moderator

Re: Remove Constant Contact logo from footer

Hello @PradeepS02. Thanks for coming into the Community! Since you are a paying customer, I was able to remove the Constant Contact logo from your footer. You may have to log out of the account and log back in to see this change. All current drafts and future emails will no longer have the logo. 


Caitlin M.
Community & Social Media Support

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Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
All Star

Re: Remove Constant Contact logo from footer

Can you take your logo and link off my footer too please! We really should have the option to do this ourselves as in !

CTCT Employee

Re: Remove Constant Contact logo from footer

Hello @KatherineJ,

 

Thank you for reaching out to the Community. Because you are a paying customer I was able to remove the Constant Contact logo from your footer. You may need to log out of the account and log back in to see the changes. All previous and new campaigns will be updated and will no longer contain the logo at the bottom of your footer. I can understand how useful it would be to be able to manage your footer within your account, I will submit your feedback to the correct department. Please let us know if you have any further questions. 

Tiago_R
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing
Occasional Participant

Re: Remove Constant Contact logo from footer

Hi @KatherineJ,

 

Thank you for removing the logo!

Regular Visitor

Remove Constant Contact Logo

Can anyone please tell me how to remove the Constant Contact logo from the bottom of all my distributions? I know this is possible as a friend of mine has done the same thing already.

 

Thanks,

 

MM

Tags (3)
CTCT Employee

Re: Remove Constant Contact Logo

@MikeM65188

 

Thank you for reaching out to the Community. That is a great question! This is something that we need to remove on our end for you. I have removed the logo from your account and it should be updated within a few minutes.

 

In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can!


Taryn Leinweber
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.